Marinna would shop at eGlobal Digital Cameras again.
Galaxy
I tried to buy the Samsung galaxy on the Friday but my internet connection crashed mid-way. I went in to do it again on Monday morning. Then I found that the price was suddenly considerably higher. I asked if I could have it for the lower price from the Friday but I couldn't. So I decided to go ahead with the purchase anyway.
It said that it will take 3 days to arrive. One the 3rd day, I got an email that my colour wasn't available (even tho it was available in the webpage). The phone still hadn't left the warehouse! I agreed to take another colour and they shipped it that afternoon and it arrived a few days later.
One other thing that I don't like is that I got an adapter with it since the stick doesn't fit in Australia. However, the adapter doesn't fit in Australia either! Completely useless and I had to go and buy another adapter myself.
Price is good but you get what you pay for I guess..
Kirsten would not shop at eGlobal Digital Cameras again.
Check 'in stock' and shipping charges with them before buying!
Shipping was super fast but their website can be misleading. Free shipping does not apply if you live outside a major city. The shipping amount is not shown in the shopping cart and is taken out of your account without notice! Also items listing as 'in stock' often are not. It has happened to me more than once shopping with them. Check stock availability before you purchase and save yourself the hassle... or shop with sellers whose ethos website is less deceptive.
jessrichard would shop at eGlobal Digital Cameras again.
Canon EOS 60D Camera and IS Lens
I purchased the 3.0 inch Wide LCD Screen Protector (product code: CSCPGEN00009) and the Canon EOS 60D Kit with EF-S 18-135mm IS Lens (product code: CKITCAN00023).
Although I did not realise my products where coming from Hong Kong, they came within the promised time span of 10 business days. I am very happy with the camera- it works well and how I believe it should, it even came with the Canon 60D strap (which was not advertised on the site) The lens, however, is different from others I have seen in stores. The zoom and focus functions work fine, but neither is very tight and are easy to wind open when hanging around my neck. My camera battery charger came with an adapter, as the original plug was for Asia (Hong Kong). I would have liked to have been notified of this before my purchase. The eGlobal site has an online 'instant' service that claims to answer any questions you may wish to ask. I found that this service was lacking quite considerably. It was handy to have someone answer my questions, but the service is definitely not instant. Some questions took operators up to 20min to answer, without any indication of wait time. I shopped with eGlobal for the price. I am satisfied with my product (the camera namely), but would choose to shop elsewhere if provided with better service and price.
Harry3 would not shop at eGlobal Digital Cameras again.
Buyer beware
I purchased a Canon camera kit and found that the camera strap was faulty.....a manufacturing fault. They refused to replace it claiming that it was not an electronic device. They informed me that their warranty does not cover these types of items.
They might have saved a few dollars by not exchanging the strap but they lost big time because I placed a large order with their opposition. This proves that warranty with these Hong Kong based companies is meaningless!!
Kress would not shop at eGlobal Digital Cameras again.
unacceptable slow dispatch
unacceptable slow dispatch. the item had been shipped after 5 days however at the moment of purchase website said it was in stock. promised 2-3 days delivery ended up in one week
bs96 would not shop at eGlobal Digital Cameras again.
Terrible store. Never buying from them again.
Sold me a faulty GoPro Hero3 camera. Service was terrible. They sometimes took weeks to reply to emails. Made me pay to post the camera to them. They refused to fix it and made me pay postage to get the camera back. Sent it back without the battery and it still doesn't work. Would never buy from this company again.
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It said that it will take 3 days to arrive. One the 3rd day, I got an email that my colour wasn't available (even tho it was available in the webpage). The phone still hadn't left the warehouse! I agreed to take another colour and they shipped it that afternoon and it arrived a few days later.
One other thing that I don't like is that I got an adapter with it since the stick doesn't fit in Australia. However, the adapter doesn't fit in Australia either! Completely useless and I had to go and buy another adapter myself.
Price is good but you get what you pay for I guess..