Coleen would shop at eGlobal Digital Cameras again.
Great service
Thank you for a great product, great price and great service! Ordered a mobile phone for a fraction of the cost of here in Australia. Well worth it! Thank you
DaveB would not shop at eGlobal Digital Cameras again.
Worst Warranty Service Ever
I bought a Samsung Galaxy S5 Duos from eGlobal Digital Cameras Australia in September 2014 but had a fault with it in January 2015. When I first contacted them, I had to prove that it was a warranty issue by contacting other manufacturers and collecting statements. When they finally accepted that it was a warranty claim I found out that they have no Australian based repair center, so I had to waste time finding a courier that would transport the lithium Ion battery overseas to Hong Kong which was very expensive. When It was repaired and returned, there was no paperwork on what the fault was or what repairs were done. When I chased the info, they simply messaged back a very brief and basic description of what was done.
The same fault happened again a few months later and I have just received it back from them. This time they said they couldn't find any fault and charged me return postage as well. I started using the phone today and it has the same fault still present.
I had a phone repair company look at and fix my phone over the weekend. Their Technician said the phone didn't appear to have ever been opened and the fault was with the screen. They replaced the screen and the phone is working fine now.
PS. They are not even an Australian company. The only thing that they have in association with Australia is their domain name. Their warehouse, call center and repair center are all in Hong Kong.
Stephend would shop at eGlobal Digital Cameras again.
New Lens
Just purchased a Nikon 24-85 lens. I have purchased from eGlobal before and the server and price are what brings me back. Since I have dealt with eGlobal, there has been no need to buy Duty-Free or overseas. I'm happy to recommend them to anyone.
Dylan would shop at eGlobal Digital Cameras again.
Great and Cheap
Love it postage was super quick and was the cheapest price I could get in the world. Item arrived from Hong Kong to Australia in 5 days in perfect condition.
KenLim would not shop at eGlobal Digital Cameras again.
Review for phone bought for eGlobal
The phone itself is good, but when I check the IMEI, it shows that this is not a new phone. It has been used for 2 months before I got it. And in the box, there's only a phone, charger and an earphone, no batteries and dock. Bad service
My daughter wanted this particular monitor and I bought it as a gift with only few days before her baby shower, the product arrived soo quick and also I received plenty communication via e-mail about the delivery until it arrived, very happy experience!
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