Usually myer takes a little bit longer to ship things out, but I got a shipping confirmation the day after my order. It then arrived 3 business days later which is quicker than 'standard' shipping advertised on the website.
I ordered a foundation by benefit, all up with shipping it cost me more than I'd pay in-store, but I don't have a myer where I live and I had no makeup so I can forgive them for that.
They're a very professional company, and my package arrived in perfect condition. The only thing I was worried about was that the seal of the package opened VERY easily and I'm surprised it didnt open in transit and the product be lost. All in all, a good purchase.
Overall the shopping experience is quite positive.
Most of the items are well priced – and you can get some great bargains on clearance items.
The website itself is pretty terrible. It's "clunky" to use, often doesn't work at all, some items don't have prices (or they're just plain wrong), items listed as available when they're sold out, payment gateway crashing... the list goes on. It's manageable, but you'll need to have patience.
Some of the items I ordered were out of stock which was frustrating, but communication regarding this was excellent. I received emails detailing exactly what had happened and quick refunds.
I asked about getting a replacement however, and this wasn't possible. They couldn't exchange it for an alternative either.
As the items are all coming from different stores, everything is shipped individually. I recently bought ~15 pairs of underwear, and they arrived in 10 different parcels from 10 different places. I only paid for shipping once - which was reasonably priced - so I guess this doesn't really matter, but it does make it hard to keep track of deliveries.
I haven't needed to return anything, but the returns policy is fair and clear.
I ordered 3 items and they decided to send it to me all separately. I would much prefer it in one go so I don't have to go to the post office 3 times to pick up my order! However, having said that, I'm still happy with the products, quality and the free shipping when you spend over $100.
Oh how I love Myer! They hold great offers online and in-store all the time and I make sure to snap them up quick.
I bought some really cheap Sheridan sheets from them and they were beyond cheap! So happy with the quality and the fact that I received them within 5 business days.
Their Myer One reward system is also something I love, a great department store.
I love shopping at Myer instore and online, especially when they have free shipping. Of course I had to jump on the chance when shipping was free, I bought a crop top and a lip stick off their site during a free shipping promo.
It arrived 5 days later by registered post and I am very happy with the packaging of everything, the lipstick bubble wrapped and the top wrapped with the sheet similar to baking paper.
Very happy with the prices and speed of shipment, would shop again!
I ordered a set of 3 chloe perfumes, 1 vera wang perfume set, 1 bardot top and 1 pair of bettina liano jeans. There is free shipping if you spend over $100. My items were all sent out separately, therefore all arrived separately. This was frustrating as they all had to be signed for and I had to go to the post office on several occasions to pick up the parcels. It would be nice if they could ship them in one package, one of the items I received was wrong so I went into a store and got a refund. The girl who served me in store was rude.
My last package arrived over two weeks from the date I ordered which is very poor as it is being delivered domestically.
I often order through Myer and have always been very happy but my most recent experience was amazing. My order was delivered within 24 hours and everything fit beautifully and was top quality. I was very impressed! When I have had to exchange items due to sizing in the past, I have had no problems and found the staff to be very accommodating.
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I ordered a foundation by benefit, all up with shipping it cost me more than I'd pay in-store, but I don't have a myer where I live and I had no makeup so I can forgive them for that.
They're a very professional company, and my package arrived in perfect condition. The only thing I was worried about was that the seal of the package opened VERY easily and I'm surprised it didnt open in transit and the product be lost. All in all, a good purchase.