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4 from 29 reviews
24 out of 29 reviewers would shop here again
Categories:
About Us:
GraysOnline is an Australian online retail and auction company, offering a huge range of consumer, industrial and commercial goods, direct from manufacturers and distributors.

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GraysOnline
GraysOnline

29 Reviews from our Community

Overall Review Summary
5
2
Bad:
0
5
Individual Review Summary
Service:
4
Shipping:
4.1
Pricing:
4.4
Warranty:
3.5
Date Posted:
Ordered On: 11/01/2016
1
Overall Rating
Service:
Shipping:
N/A
Pricing:
N/A
Warranty:
wsarch would not shop at GraysOnline again.
warning
I purchased a demo laptop from Grey's Online it has an intermittent fault that I have been advised is a problem with the model Lenova yoga 3.14.

Greys have refused to support the product even though the fault is inherent in the laptop.

No help from Grey's better off buying elsewhere.

Date Posted:
Ordered On: 6/02/2016
5
Overall Rating
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rolyat would shop at GraysOnline again.
Smell the roses!
Needed more eau de toilette spray so checked GraysOnline as I'd purchased from them before. Sure enough, the prices were great again! So on February 6 I ordered 1 x 100ml Adidas Deep Energy E de T. Delivery was swift, arriving February 9. I received email updates with delivery information. The E de T smells good and the price was super low. Very happy!

Date Posted:
Ordered On: 25/07/2015
5
Overall Rating
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rolyat would shop at GraysOnline again.
Highly strung!
I bought a Pro Kennex Star Ace full graphite tennis racquet for less than $40 and, with postage, the total was $47.90!

I ordered on July 25 (a Saturday) and received it on July 29. A good product, a great price and excellent communication and service.

Date Posted:
Ordered On: 26/07/2015
5
Overall Rating
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rolyat would shop at GraysOnline again.
I can't believe the price!
I ordered 12 bottles of Kamberra "Meeting Place" 2010 Chardonnay at a staggeringly low price: a total of $46.08 including delivery!

My order was dated July 26 and the carton of wine arrived two days later.

I've tried the wine and it's a delightfully fruity quaffing Chardonnay. Very happy at less than $5 per bottle.

Date Posted:
Ordered On: 1/05/2015
5
Overall Rating
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rolyat would shop at GraysOnline again.
Wish I could have bought more!
On May 1 I bid on a 12 bottle case of 2010 Goose Chase Chardonnay from Margaret River. I won the auction at a crazy price!

I received instant advice that I had won the auction and then continuing info about the projected and actual delivery date which was May 5.

I paid a per bottle price of $5.25 which included delivery and buyer's premium!
Love the wine too!

Date Posted:
Ordered On: 1/03/2015
5
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rolyat would shop at GraysOnline again.
Value plus!
On March 1 I bid on and won a 12 bottle case of 2012 Goose Chase Chardonnay from Margaret River. Communication was perfect: confirmation I had won the auction, invoice, advice of despatch, automatic tracking advice from the carrier.
The total price I paid, including delivery and buyer's premium, worked out at $5.30 per bottle..........and the wine is excellent!

Date Posted:
Ordered On: 25/11/2014
1
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Pricing:
N/A
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sb04 would not shop at GraysOnline again.
Grays fraudulent - be warned!
rom Grays Online. Delivery delayed, no response as to why. Eventually received a notification that the goods had been delivered to a newsagent 25 km away & I was required to collect them from there within 5 days or they would be destroyed. Wasted hours trying to get a more satisfactory response. Received a further notification that the goods had been sent to another random address 8 km from my home. Finally received agreement that the goods would be delivered to me, but this never happened. Grays backtracked and claimed that delivery had been attempted at my home so they wouldn't be making any further attempt at delivery. I can prove that no such attempt was made, but the Grays "customer service" representative alleged that I, my partner, my mother, my children and 2 trusted employees were all lying; and she believed a delivery driver who would never lie. A total nightmare.
I now have to spend countless more hours making a Fair Trading claim thanks to Gray's failure (refusal) to execute the most simple task.
Incompetent? Absolutely. But this went beyond that and into fraud. Avoid these scamsters at all costs. It is just not worth it.