Harvey Norman, Australia’s leading retailer has a huge range of products now available to buy online. Choose from computers, laptops, TVs, iPods, cameras, bedroom and lounge furniture, bed linen, mattresses, baths, spas, tiles, rugs, flooring, outdoor furniture and more from our online store to take care of all your online shopping needs.
Ordered a micro sim card for pick up at my local store during a sale nearly 2 months ago. Was advised at ordering time that the store was out of stock but that they would have them again in around 10 days, and that I would be contacted at that time to collect my order, for which I have already paid.
Ordered some ITunes cards that were an advertised special, which worked out to a 25 per cent discount. The local store supposedly had no stock, so I simply ordered via the online store. It's usually a reasonably pain-free experience, though the site can be a bit slow when it has heavy traffic.
Later that same day (within a couple of hours) I received an email letting me know my order was ready to collect from the local store.
The only real complaint I had with the whole transaction was the time it took to get served in the store to collect them. Not unusual at my local store though.
As my transaction was made through the online store, my rating is for there, not the local store.
On the 22/02/2013 i ordered a 'Philips Nose Ear and Eyebrow Trimmer' and a '12 Pack of Philips Powerlife AAA Alkaline Batteries' from Harvey Norman online.
Today i received an email notification that my order was ready for pickup,when i arrived and managed to get hold off a staff member they looked a little confused as to what to do when i handed them the invoice,after 5-10 minutes out the back they couldn't find my order and just picked my order off the shelf in front of me lol,seems obvious my order wasn't actually set aside like it should've been,not very 'professional' hey Gerry??
Ordered a Braun Silk Epil 5 for pickup at my local store. Was on sale, so was around $20 cheaper than other retailers at the time.
Payment was made via Amex. Was sent a Order confirmation via email the same day, and 3 days later an email saying the item was ready for pickup, with instructions of what I needed to bring to pick it up and a map and contact details for my chosen store.
Pretty easy and hassle free, so would buy from Harvey Norman again, at the right price of course!
I bought a Bosch dishwasher online with HN - the closest store contacted me within 2 hours to organise delivery and I had it the next day! HN gets bad press on prices but it has always had reliable, quick service.
Purchased 1x phone case + 1x printer on boxing day sales. Paid same day. Notified that printer was available for pickup 1 week later. However, one month on, I was still not notified whether the mobile phone case was available for pickup despite many calls to their customer support.
Customer service just says we will let you know when we have it.
An amazing price on flash drives popped up on the Harvey Norman website yesterday (I saw it on OzBargain) and I couldn't help but jump on it. I didn't want to pay for postage so decided to pickup after work as it was Thursday (late night).
The process was super easy to go through and I could even pay by PayPal, I just had to give them my licence at the store and it was all good to go. It was out the back in the bag ready to go. I'm taking one point of the service because I stood at the counter for a bit and nobody seemed to notice me straight away.
The emails about my order were prompt (my receipt and the notification that it is ready for pickup).
The Toshiba 4GB USB 2.0 Flash Drives are great, especially for 99c!
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As yet I am still waiting.