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Harvey Norman Reviews

Is this your store?
4.1 from 29 reviews
27 out of 29 reviewers would shop here again
About Us:
Harvey Norman, Australia’s leading retailer has a huge range of products now available to buy online. Choose from computers, laptops, TVs, iPods, cameras, bedroom and lounge furniture, bed linen, mattresses, baths, spas, tiles, rugs, flooring, outdoor furniture and more from our online store to take care of all your online shopping needs.

29 Reviews from our Community

Overall Review Summary
13
2
1
1
Individual Review Summary
Service:
3.9
Shipping:
3.9
Pricing:
4.2
Warranty:
4.1
Date Posted:
Ordered On: 12/04/2012
4.7
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
DavidX would shop at Harvey Norman again.
Late to the party and didn't come in fancy dress
HN has been slow in maximising its online presence and even now, compared to say JB, it pales in comparison. HN really could be one of the dominant players if it just had all its ducks lined up in a row.

Anyway, one day they were having a half price games sale, so I jumped on it to get a few XBOX games. The process was nice and easy and I got several emails along the way to let me know what was happening.

I believe the package was sent by a local HN, so they probably receive the orders and process them in store. Everything was perfectly packaged and arrived quickly. Postage costs were reasonable too.

I would buy again from the online HN store, but probably only for a really good special.

Date Posted:
Ordered On: 30/05/2013
4.7
Overall Rating
Service:
Shipping:
N/A
Pricing:
Warranty:
JacobLukeWood would shop at Harvey Norman again.
99c 4GB USB Flash Drives
An amazing price on flash drives popped up on the Harvey Norman website yesterday (I saw it on OzBargain) and I couldn't help but jump on it. I didn't want to pay for postage so decided to pickup after work as it was Thursday (late night).

The process was super easy to go through and I could even pay by PayPal, I just had to give them my licence at the store and it was all good to go. It was out the back in the bag ready to go. I'm taking one point of the service because I stood at the counter for a bit and nobody seemed to notice me straight away.

The emails about my order were prompt (my receipt and the notification that it is ready for pickup).

The Toshiba 4GB USB 2.0 Flash Drives are great, especially for 99c!

Date Posted:
Ordered On: 7/06/2015
4.5
Overall Rating
Service:
Shipping:
N/A
Pricing:
Warranty:
N/A
reptile would shop at Harvey Norman again.
Pickup in store orders can be quite quick, you just need to wait in line
Ordered an Xbox 1 Game with pickup at a nearby store that was showing my item being in stock.

Harvey Norman seems to offer specials on XB1 games every now and then, with the pricing being quite competitive.

Happily, i was sent an email to state that my order was able to be picked up the same day, which was nice and quick.

Not being free that day, i decided to pick up my item the next day. Pick was relatively simple, with my ID and order ID being the main requirements (as well as waiting in line) to get my order.

Once my item was picked up, i found i was later emailed a tax invoice too.

Happy with the price and purchase, and would buy from Harvey Norman again. Most likely best to try to go during quieter hours/times to pick up your item so you don't need to wait long in line




Date Posted:
Ordered On: 7/06/2015
4.5
Overall Rating
Service:
Shipping:
N/A
Pricing:
Warranty:
N/A
reptile would shop at Harvey Norman again.
Frequent sales for Next Gen consoles. Free in store pickup
Ordered an XB1 game to add to my collection, with free pickup in store.

After confirming (online) that my closest store had the game i was after in stock, I placed my order.
Payment via PayPal was quick and easy.

I received a confirmation of my order within minutes. Later that day i was sent an email stating that my email was available for collection.

I picked up my item at the designated Online Pickup counter. Happily, i did not need to wait long for service as it was quiet, and was in and out within 5 minutes.

Overall, a great experience and I will continue to look out for more games at good prices.

Date Posted:
Ordered On: 18/01/2013
4.5
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
vinsanity777 would shop at Harvey Norman again.
Buying a phone
Brought an xperia Sola at a reasonably competitive price.

Shipping took around two weeks and when I received the phone it was faulty, but that was all quickly fixed by warranty when I went to my local store to replace it.

Warranty on phones last one year.

Date Posted:
Ordered On: 8/11/2012
4.3
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
Blue5 would shop at Harvey Norman again.
Dishwasher delivered safe and sound!
I bought a Bosch dishwasher online with HN - the closest store contacted me within 2 hours to organise delivery and I had it the next day! HN gets bad press on prices but it has always had reliable, quick service.

Date Posted:
Ordered On: 1/12/2012
4
Overall Rating
Service:
Shipping:
N/A
Pricing:
Warranty:
N/A
Joshysnan would shop at Harvey Norman again.
Reasonably straight forward transaction
Ordered some ITunes cards that were an advertised special, which worked out to a 25 per cent discount. The local store supposedly had no stock, so I simply ordered via the online store. It's usually a reasonably pain-free experience, though the site can be a bit slow when it has heavy traffic.

Later that same day (within a couple of hours) I received an email letting me know my order was ready to collect from the local store.

The only real complaint I had with the whole transaction was the time it took to get served in the store to collect them. Not unusual at my local store though.

As my transaction was made through the online store, my rating is for there, not the local store.