I ordered some dvds recently but I can't be certain when the item will arrive because the confirmation email said they will debit the card once the order has been confirmed. Then the fine print says the order will be shipped and packed within 3 days but I have yet to receive the item, or email telling me where I am at in the order process. It is much easier to just buy the items instore.
I ordered a new ipad air online (which displayed it was in stock) and was told to wait for a "order is ready for pickup" email, but it took longer than expected. I could have walked into the store and purchased one much quicker. I had to call to follow up, and was told it was in stock and is now ready for pick up. You get better service when you shop in store. The online system is a bit disappointing. I have no issues shopping in store but will not place another online order.
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