JB had a pricing error on a Lady Gaga shirt. It was $2.99 instead of $32.99.
Needless to say they ran out of the shirt, but in a goodwill gesture sent a tote bag of Lady Gaga instead and cancelled the original purchase price as well. That's good customer service.
I like the layout of the store. It is deliberately a bit messy like the stores themselves so it blends in well with the store branding. The surprising thing is, therefore, how easy it is to find what you're looking for. I can't think of another online store in Australia which does it so well.
Ordered a DVD, 30 Rock Season 5 for $15.98. It retails for $30 usually and even via Amazon it was $16.80 + shipping, so this was an amazing price for an Australian retailer. Shipping cost $0.99, which is ridiculously cheap. Usually they've offered free shipping though, so it was interesting that they are now charging for it. Perhaps it was just because it was close to Christmas, who knows. I received an email two days later to say it had been shipped (I ordered it on a weekend) and it arrived the next day. So very impressed with the speed of shipping. Can't fault this site, they are reliable and have good deals.
JB are one of many major retailers who offer click and collect shopping. I love this service. My experience with JB was great, they were by far the quickest click and collect service I've used.
I bought a USB car charger for my phone early in the afternoon, around 1:00 pm, and received an email saying that I could pick it up after 5:00 pm the same day. Price was good for the charger, JB is always competitive.
JB Hi Fi's website has an excellent range of products; I find it much easier to buy online than rummage through their shelves in store. Additionally, shipping is fast and free, with items well packaged. In this case, I had the product in only 3 business days. Highly recommended.
I ordered a collection of 3 blu-rays online for delivery to my home. I had trouble findng these titles in different stores, and the one that was widely avaliable was $3 cheaper including shipping.
Service was great as I received communication through the confrimation, picking notification and finally shipping confirmation.
Fast delivery, received 4 days after order which was in a week of a public holiday. I would recommend as hassle free, cost effetive ay of buying blu rays.
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Needless to say they ran out of the shirt, but in a goodwill gesture sent a tote bag of Lady Gaga instead and cancelled the original purchase price as well. That's good customer service.
I like the layout of the store. It is deliberately a bit messy like the stores themselves so it blends in well with the store branding. The surprising thing is, therefore, how easy it is to find what you're looking for. I can't think of another online store in Australia which does it so well.
I'm Gaga for JB ;)