The parcel arrived within a few days of me ordering it, which was amazing! The box was really heavy, but it was brought up to our first floor apartment, no questions asked! And postage was only $10!
But I have to say, the bike itself is not great at all. The seat is super uncomfortable and bottom the frame has a cheap plastic cover on it which buckles if you touch it, meaning I have to be careful with it.
Why go to all of the trouble to give such fantastic online service if your product doesn't follow through? I don't know that I would shop with Kmart again after this experience.
On the other hand, if you are buying a trusted brand or something from Kmart, their service is excellent. So, of course, my ratings are going to reflect their fantastic service but their dodgy product.
We have a tradition in my immediate family of always giving people presents from their 'presents list'. It's great - we can be creative with some things, or otherwise, the present is practical and useful. My sister T was set on a Kmart coffee table. I couldn't imagine them having anything very stylish, but I ordered the one she wanted online; she wanted the Industrial Coffee Table, and it's actually quite nice. If you examined it closely, you might be able to see that it's not top quality, but with a magazine on top of it or whatever, I don't think you could tell the difference between this $35.00 table and one you might buy from a more expensive store.
My sister has a good eye, and this experience taught me that Kmart does have some good quality things, if you keep a look out for them!
I ordered photos to be printed at kmart photo centre on 20 May 2014, they sent an email afterwards saying that when it's ready i will get a notification and they estimated that it will be ready in a week.
After a week and not receiving any notification, i decided just to drop by kmart and pick up my photo, it was apparently ready. After I picked it up, I did not get any email or anything
However on 6 June 2014, I just received an email that the order is finally ready to be picked up (while it is already posted up in my room)
Overall, good service but they should work more on the notification services
I did a bit of a general kitchenwares order from Kmart and was pleasantly surprised by how fast and easy it was to make the order even though I find their website a little hard to navigate and read through. The pricing had to be seen to be believed, it was just so dirt cheap and the quality was great too. Shipping was pretty good for a larger chain store, my order was dispatched in one day and then only took a couple to get to me. My favourite thing from that order was the Homemaker 15 Piece Food Storage Set which I use daily, a great buy! I also layby with Kmart and find them a lot easier to deal with, not to mention friendlier than their most of their competitors. If you haven't had a look at Kmart's pricing lately, do yourself a favour and check it out.. you will feel like one of the customers in their ads! It really is that cheap!
This is Southern Star 66cm Terrain Dual Suspension. I'm very pleased with this bike. It takes less effort to make progress than any bike I owned before. And it looks great. It's black with little dark red. It's good for road paths, but I mainly ride it to school.
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The parcel arrived within a few days of me ordering it, which was amazing! The box was really heavy, but it was brought up to our first floor apartment, no questions asked! And postage was only $10!
But I have to say, the bike itself is not great at all. The seat is super uncomfortable and bottom the frame has a cheap plastic cover on it which buckles if you touch it, meaning I have to be careful with it.
Why go to all of the trouble to give such fantastic online service if your product doesn't follow through? I don't know that I would shop with Kmart again after this experience.
On the other hand, if you are buying a trusted brand or something from Kmart, their service is excellent.
So, of course, my ratings are going to reflect their fantastic service but their dodgy product.