HollowSOS would not shop at Big Warehouse Spares again.
Worst customer service ever. Don't waste your time!
Their postage is VERY misleading. It looks like they offer free shipping, and in fact their 'Not Sure' option is listed as 0.00, and you click to buy and are charged a shipping insurance fee of $3, and 15 minutes later $15 delivery fee for a $13 part. All up you lose $30 and there's nothing you can do about it. And if you think the department of fair trading will help, think again. I lodged a complaint only to have it knocked back. They lied to them as well. If I want to take it up further it will cost me more than what I lost with them $30 or so. Good buy $30, you have been warned. By the way if anybody wants to call them their number is NOT advertised on their site but here it is: 02 8213 2448. If you have been ripped off like I was, you won't see your money again. If you haven't shopped with them yet, lucky you, AVOID THEM. But the number won't be any use, because they will just tell you they have already shipped it. (Yeah right at 9am in the morning.) These crooks just think they get the last laugh, but thanks to something called online reviews, they will learn the hard way that you can't treat your customers and get away with it scott free.