Chanel would not shop at Big Warehouse Spares again.
Incorrect part sent - no reply to any emails
02 8213 2448 Here is their phone number. I phoned them and told them what my consumer rights are. They let me return the part but still waiting for my refund. They want a 30% restocking fee!! Keep the bad reviews coming
I returned my part after finally getting hold of them. They were so rude. Told me it was my error and the measurements were on the listing. They are so happy to pass the buck yet the item they listed is under the incorrect model..it is too big for my fridge model...so their muckup not mine. There are NO measurements listed at all so that is their error. They gave me $20 out of the $60odd it cost all up including return postage. Will be having my partner ring them and let them have it as restocking fees are bs and do not exist. Seriousky it cost $20 to hand a part to someone to put on a shelf? Get real. Thievery