I love shopping at Dymocks in store, as I am supporting brick & mortar but my online experience with them was abysmal. I ordered 2 classics books and paid $8 shipping for express delivery.
I didn't arrive in the appropriate time frame so I contacted them 4 days later - they told me my books were out of stock. Poor stock management, slow customer service, expensive books/shipping. I eventually got my refund but it was such a hassle!
Dymocks let me down, I wouldn't recommend their online store.
"Bought a necklace, tights, and shorts, the total came to $12! At the time they were having a free shipping promotion, so I would definitel..." Read More
"Look Fantastic had been sending me several promotional emails each week since my last order. Sometimes I briefly looked at their website...." Read More
"I ordered a couple of lashes last month during their free shipping promo. Their customer service is lovely and were quick to answer any qu..." Read More
"When Australian Natural Care had free postage for Australia Day, I decided to order: enviroCLEAN Vigor All Purpose Cleaner, two Calmagen ..." Read More
I didn't arrive in the appropriate time frame so I contacted them 4 days later - they told me my books were out of stock. Poor stock management, slow customer service, expensive books/shipping. I eventually got my refund but it was such a hassle!
Dymocks let me down, I wouldn't recommend their online store.