I love shopping at Dymocks in store, as I am supporting brick & mortar but my online experience with them was abysmal. I ordered 2 classics books and paid $8 shipping for express delivery.
I didn't arrive in the appropriate time frame so I contacted them 4 days later - they told me my books were out of stock. Poor stock management, slow customer service, expensive books/shipping. I eventually got my refund but it was such a hassle!
Dymocks let me down, I wouldn't recommend their online store.
"Ordered on the 3/12 after seeing the delivery was 3-8 days. Phoned up today -it will be another week. As we will be away for 4 weeks asked..." Read More
"I ordered on the 2nd of October and my order arrived 9 business days later, today! I was so excited to just unravel everything I got, our ..." Read More
"I bought their cleanser and exfoliating swipeys since my last order was such a great experience and success. I love Zoe's range of skincar..." Read More
"During a recent promo Hippo Blue held, I was able to order free name stickers. It was a pack of 32 and their quality is incredible! I deci..." Read More
I didn't arrive in the appropriate time frame so I contacted them 4 days later - they told me my books were out of stock. Poor stock management, slow customer service, expensive books/shipping. I eventually got my refund but it was such a hassle!
Dymocks let me down, I wouldn't recommend their online store.