I placed my first order online with dymocks, and decided to choose express delivery. It said that express delivery meant "usually the next day". Standard was "usually 2-4 days" I decided to pay extra for the express. I checked my order status the next day to see if it was coming and saw it was due to be delivered in 4 more days. I have emailed and I've been told by their support that it is picked usually in one day and then has to wait for packaging and delivery. And it actually states delivery for express is 1-3 days. But to find this information I had to click through 3 links from the actual order page. I could have gone to the store quicker than this and bought it with no delivery fee. Really misleading information, not very happy about that.
"Bought a necklace, tights, and shorts, the total came to $12! At the time they were having a free shipping promotion, so I would definitel..." Read More
"It has been over 6 weeks since I placed my order and I still have not received it. All I get when I email customer service is the same com..." Read More
"I get my Jay Jays gear from their physical stores but when they offered free shipping over the weekend, I grabbed myself some dungarees an..." Read More
