Booktopia - buy online books and DVDs from Australia's leading online bookstore with over 4 million titles. Booktopia offers thousands of Google eBooks, daily discounted books and flat rate shipping of $6.50 per online book order.
I ordered an employment law textbook as well as a couple of other books. Because I linked to Booktopia through Booko, I got free shipping instead of the standard flat rate.
The books were shipped the day after the purchase and I was sent an email with a tracking number, as well as emails from AusPost to keep me updated. The books arrived securely packaged two days after purchase in excellent condition.
MorganLeighAnne would not shop at Booktopia again.
Horrific service, pretty much stole my money
I ordered two "Color Me Calm" colouring books (which are amazing) for my friend and I. Two weeks later I still hadn't received them and had received no e-mail explaining why it was delayed.
I proceeded to log into my account, where my order said "In Progress" and they were expecting another shipment of books to arrive a few days prior to when I actually went online. So they were fully in stock, I hadn't been told they were out of stock, so I was a bit annoyed, and sent them a message asking how long my order would take and that I may need to cancel.
A couple of days went by without a response. I went back online to send a message to cancel my order when I saw my order had been dispatched earlier that day.. Yet I hadn't received an e-mail and they'd not replied to my message. So I sent a second message explaining that I'd come online to cancel my order, I wasn't happy with the lack of communication, and I'd like to return the books when they eventually arrived. It's been 2 weeks now, and I've still had no response (other than to my FIRST message saying "looks like they've been dispatched").
This service is utterly disgraceful. They actually IGNORED my message and FORCED me to pay for something I wanted to return. There wasn't even a tax invoice with my order so I couldn't possibly return it without them responding to my message.
I WILL NEVER ORDER FROM THEM AGAIN. They're devious, unprofessional, and outright rude.
Well.. the title is pretty self explanatory. I ordered my book on July 30th and I'm still waiting for it. It's been 15 business days AND COUNTING. It's taking way too many days than what they stated on their website. If I knew this was going to happen I would just go with ebay, and it would've been cheaper AND a lot faster.
"I placed an order with iHerb.com on 8 April 2016. My order included: EcoTools Retractable Kabuki Brush, Natural Factors B12, Home Health ..." Read More
"I bought a piece of bendable jewellery for 10 dollars each from the site totaling 20 dollars. It was on sale. To be honest, the jewellerie..." Read More
"I have contacted the store couple of days after I’ve ordered, to follow up on the items that were supposed to be shipped within 1 business..." Read More
"I bought a Beko stove cook top with 3 year warranty (additional $79). The service was excellent, the representative replied to my email an..." Read More
The books were shipped the day after the purchase and I was sent an email with a tracking number, as well as emails from AusPost to keep me updated. The books arrived securely packaged two days after purchase in excellent condition.