hannaburrows would shop at Flannels Fashion again.
Great!
Such a fantastic experience with this one.
They were the only place that had an Alexander McQueen dress I was after, and it was significantly cheaper than elsewhere (even cheaper than a pre-owned one on eBay!).
I'm generally a bit weary about buying expensive items from overseas, but shipping for this was very reasonably priced, and it arrived in Sydney within about 3 working days which was amazing! Packaging was stellar.
The dress itself had a tiny mark on it, and a stitch coming loose – not unexpected, this was a clearance item and the last left. Still, I sent a quick email and they authorised a partial 10% refund, which was really appreciated.
All emails were answered within 24 hours.
I tried to return it later, and struggled a little as the website is really optimised for UK customers. I didn't end up returning it, but I don't think I would've had a problem.
The only downside is that they keep sending me emails – they've had a 15% off "last-chance" sale for a good 2 months now – but that's easy enough to stop.
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They were the only place that had an Alexander McQueen dress I was after, and it was significantly cheaper than elsewhere (even cheaper than a pre-owned one on eBay!).
I'm generally a bit weary about buying expensive items from overseas, but shipping for this was very reasonably priced, and it arrived in Sydney within about 3 working days which was amazing! Packaging was stellar.
The dress itself had a tiny mark on it, and a stitch coming loose – not unexpected, this was a clearance item and the last left. Still, I sent a quick email and they authorised a partial 10% refund, which was really appreciated.
All emails were answered within 24 hours.
I tried to return it later, and struggled a little as the website is really optimised for UK customers. I didn't end up returning it, but I don't think I would've had a problem.
The only downside is that they keep sending me emails – they've had a 15% off "last-chance" sale for a good 2 months now – but that's easy enough to stop.