hannaburrows would shop at Flannels Fashion again.
Great!
Such a fantastic experience with this one.
They were the only place that had an Alexander McQueen dress I was after, and it was significantly cheaper than elsewhere (even cheaper than a pre-owned one on eBay!).
I'm generally a bit weary about buying expensive items from overseas, but shipping for this was very reasonably priced, and it arrived in Sydney within about 3 working days which was amazing! Packaging was stellar.
The dress itself had a tiny mark on it, and a stitch coming loose – not unexpected, this was a clearance item and the last left. Still, I sent a quick email and they authorised a partial 10% refund, which was really appreciated.
All emails were answered within 24 hours.
I tried to return it later, and struggled a little as the website is really optimised for UK customers. I didn't end up returning it, but I don't think I would've had a problem.
The only downside is that they keep sending me emails – they've had a 15% off "last-chance" sale for a good 2 months now – but that's easy enough to stop.
"Ordered a suit in preparation for the increasing number of weddings that were being organised. Delivery was free due to my order being ov..." Read More
"I have purchased few items from this website and after waiting for two months one of my purchases got cancelled. the second item that i re..." Read More
They were the only place that had an Alexander McQueen dress I was after, and it was significantly cheaper than elsewhere (even cheaper than a pre-owned one on eBay!).
I'm generally a bit weary about buying expensive items from overseas, but shipping for this was very reasonably priced, and it arrived in Sydney within about 3 working days which was amazing! Packaging was stellar.
The dress itself had a tiny mark on it, and a stitch coming loose – not unexpected, this was a clearance item and the last left. Still, I sent a quick email and they authorised a partial 10% refund, which was really appreciated.
All emails were answered within 24 hours.
I tried to return it later, and struggled a little as the website is really optimised for UK customers. I didn't end up returning it, but I don't think I would've had a problem.
The only downside is that they keep sending me emails – they've had a 15% off "last-chance" sale for a good 2 months now – but that's easy enough to stop.