My mother had called me one day whilst I was at work, told me that she had left her umbrella on the train, she loved that umbrella, not because it was oroton, but because the colour was her favourite.
I went online straight away to search for the same umbrella, unfortunately, it seemed like that season colour was sold out and not even ebay had anything.
I went to the oroton website to check them out, they only had the new stock in.
So I checked their SALE tab on the website and it showed a few items.
I spotted large o small umbrella colour: magenta
I placed an order for this sale item @ $26 and was lucky enough that there was no shipping fee during the festive season.
The item arrived in a box, and well wrapped. no damages and it was perfect. It was a great gift again for my mother - this time she can put it in her bag instead of using the big handle umbrella.
I will definitely buy from Oroton again, their website was user friendly.
I bought the Alpine signature medium hobo in beige and as soon as I took it out of the plastic packaging, I could see small dark spots on the fabric. Looks like very small black fibre got caught up while the fabric was beeing manufactured. It is small but because the bag is beige colour, one black spot especially is noticeble.
If you want to buy the bag, I would advise buying it in brown or black, definitely not in beige.
I thought if I buy online then the product is brand new, should not have any marks on it. They need better quality control, make sure bag is perfect before shipping it off. Very disappointed. I think the quality of their product is definitely slipping.
I have also had bad experience with their instore customer service.
Shipping was $14.95 and the package came from Hong Kong.
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I went online straight away to search for the same umbrella, unfortunately, it seemed like that season colour was sold out and not even ebay had anything.
I went to the oroton website to check them out, they only had the new stock in.
So I checked their SALE tab on the website and it showed a few items.
I spotted large o small umbrella
colour: magenta
I placed an order for this sale item @ $26 and was lucky enough that there was no shipping fee during the festive season.
The item arrived in a box, and well wrapped. no damages and it was perfect. It was a great gift again for my mother - this time she can put it in her bag instead of using the big handle umbrella.
I will definitely buy from Oroton again, their website was user friendly.