Please read the returns policy of this company before ordering!
They do not offer a refund if an item does not fit. They will only exchange it or offer a refund gift voucher which needs to be used within 6 months. You will also need to pay for return shipping unless the item is faulty.
As the shoes I ordered do not fit I am now up for the cost of shipping the item back and as they do not have my correct size in stock I will now receive an unwanted gift voucher!
There are better online stores out there with much fairer return policies. Shop around and avoid this one!
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"Our order for costumes $120 for our boys 4yrs birthday. 8 days items haven't arrived. Contacted costume box "live chat" who insisted I do ..." Read More
"I bought 2 pairs of shoes in Solestrucks 'Black Friday' sale and they were incredible prices, less than half price. Shipping was $30, but ..." Read More
They do not offer a refund if an item does not fit. They will only exchange it or offer a refund gift voucher which needs to be used within 6 months. You will also need to pay for return shipping unless the item is faulty.
As the shoes I ordered do not fit I am now up for the cost of shipping the item back and as they do not have my correct size in stock I will now receive an unwanted gift voucher!
There are better online stores out there with much fairer return policies. Shop around and avoid this one!