Kevlill would not shop at Campion Education again.
Worst possible customer relations
Every year we endure the pain of purchasing the required school texts. Every year we are astonished, shocked and ultimately impoverished by the cost of the texts. We put up with this to educate our kids but Campion really know how to rub salt in the wound. This year, we mistakenly ordered the incorrect maths books for our VCE daughter. We made the effort to drive directly to the Campion store in Derrimutt (Vic) only to be told that our new, unused, pristine books could not be returned because the shrink wrap had been removed.
Really! $120 free gift to Campion. Of course we had to purchase the correct books at additional cost. In my opinion, Campion is an unconscionable monopoly, displaying all the bad attributes of monopoly behaviour. Who appoints these people? What cosy, mean, money making operation.
Would I shop here again? No. But I have no choice.
We are seeking redress through consumer affairs.
I have complained to Box Hill High School to stop dealing with them, but sadly, they still do, and every year we undergo the horror of dealing with this incompetent rude company
I am very dissatisfied with campion store in Williton. I waited 2 hours in line only to find they didn't have any of the books instock! So I waited for nothing. Then I was told when I come in next to go straight to the back desk and my order will be ready to go. So when I returned the back counter was closed so I had to line up again and then wait for them to find and pack my books!!! I only went In the store to save the shipping cost but Instead I spent more in fuel making two trips there and waiting in total 2.5hours this store is very unorganised. If the books are not in stock they should offer free delivery to save us having to make a second trip back.
This is usual for this company. They are rude and unhelpful
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Really! $120 free gift to Campion. Of course we had to purchase the correct books at additional cost. In my opinion, Campion is an unconscionable monopoly, displaying all the bad attributes of monopoly behaviour. Who appoints these people? What cosy, mean, money making operation.
Would I shop here again? No. But I have no choice.
We are seeking redress through consumer affairs.