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Booktopia Reviews

1/27 Sirius Rd, Lane Cove West, New South Wales, 2066, Australia
Is this your store?
4.4 from 17 reviews
15 out of 17 reviewers would shop here again
Categories:
About Us:
Booktopia - buy online books and DVDs from Australia's leading online bookstore with over 4 million titles. Booktopia offers thousands of Google eBooks, daily discounted books and flat rate shipping of $6.50 per online book order.

17 Reviews from our Community

Overall Review Summary
Great:
0
Okay:
0
1
1
Individual Review Summary
Service:
4.3
Shipping:
4.4
Pricing:
4.6
Warranty:
3.9
Date Posted:
Ordered On: 19/08/2015
5
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N/A
Bec_ would shop at Booktopia again.
Quick delivery, good communication
I ordered an employment law textbook as well as a couple of other books. Because I linked to Booktopia through Booko, I got free shipping instead of the standard flat rate.

The books were shipped the day after the purchase and I was sent an email with a tracking number, as well as emails from AusPost to keep me updated. The books arrived securely packaged two days after purchase in excellent condition.

Date Posted:
Ordered On: 30/07/2015
1
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catherine.l would not shop at Booktopia again.
Want your book ASAP? DON'T GET IT FROM BOOKTOPIA
Well.. the title is pretty self explanatory. I ordered my book on July 30th and I'm still waiting for it. It's been 15 business days AND COUNTING. It's taking way too many days than what they stated on their website. If I knew this was going to happen I would just go with ebay, and it would've been cheaper AND a lot faster.

Date Posted:
Ordered On: 1/08/2015
5
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N/A
jacoble100 would shop at Booktopia again.
Fast Shipping from Booktopia!
I ordered 2 books from booktopia and they arrived in 5 days with free shipping, the books i ordered were over 80% off , incredibly cheap, $3.50 a book. i would recommend booktopia to anyone who is looking for fast shipping and cheap prices!

Date Posted:
Ordered On: 27/06/2015
1.5
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MorganLeighAnne would not shop at Booktopia again.
Horrific service, pretty much stole my money
I ordered two "Color Me Calm" colouring books (which are amazing) for my friend and I. Two weeks later I still hadn't received them and had received no e-mail explaining why it was delayed.

I proceeded to log into my account, where my order said "In Progress" and they were expecting another shipment of books to arrive a few days prior to when I actually went online. So they were fully in stock, I hadn't been told they were out of stock, so I was a bit annoyed, and sent them a message asking how long my order would take and that I may need to cancel.

A couple of days went by without a response. I went back online to send a message to cancel my order when I saw my order had been dispatched earlier that day.. Yet I hadn't received an e-mail and they'd not replied to my message. So I sent a second message explaining that I'd come online to cancel my order, I wasn't happy with the lack of communication, and I'd like to return the books when they eventually arrived. It's been 2 weeks now, and I've still had no response (other than to my FIRST message saying "looks like they've been dispatched").

This service is utterly disgraceful. They actually IGNORED my message and FORCED me to pay for something I wanted to return. There wasn't even a tax invoice with my order so I couldn't possibly return it without them responding to my message.

I WILL NEVER ORDER FROM THEM AGAIN. They're devious, unprofessional, and outright rude.

Date Posted:
Ordered On: 23/12/2014
4.8
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purpleethan would shop at Booktopia again.
FAST SHIPPING AND GREAT PRICES
Happy with the range of titles. Items were shipped promptly considering it was over the Christmas/New Year Period. Pricing was very competitive in comparison to other online book stores. Would recommend!

Date Posted:
Ordered On: 29/05/2013
5
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N/A
T_double_U would shop at Booktopia again.
Reliable and good communication
On the 29/05/2013 i ordered a copy of 'The Australian Wine Annual 2010' from Booktopia,on 03/06/2013 i received notification that my order had been shipped and on the 07/06/2013 my order arrived as described.

I ordered during a free shipping promotion so i just had to pay for the book itself.

Date Posted:
Ordered On: 8/05/2013
5
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N/A
jacoble100 would shop at Booktopia again.
Fast Shipping from Booktopia
i bought a book from booktopia whilst they had there free shipping offer and it took a while to process the payment, but when it processed i recieved an email saying that the payment went through and that they shipped my order today, then the next day i recieved my book in the mail, very fast shipping and excellent service, would recommend Booktopia to everyone.