This was my first time shopping here. I bought a Rustic Crescent Leather Bracelet.
On this website, there was no registration link and the staff only communicated with you through your email account. I wasn't even sure if my order went through properly and was quite unsettled.
After the stated 3 days, no order confirmation letter was received, no order ID had been provided as well. Therefore, I had to send an email asking about the status of order.
However, emails were replied efficiently, despite the time difference between Australia and America. Customer service was fantastic, to say the least. staff was friendly and understanding.
Shipping was alright and took nearly 5 weeks, I thought my package had gone missing and the staff instantly offered to replace my package.
Will definitely shop here again. I love their items.
"UO has everything from clothing and shoes to makeup and homeware. I always steer towards UO whenever i need to buy presents. I bought a un..." Read More
On this website, there was no registration link and the staff only communicated with you through your email account. I wasn't even sure if my order went through properly and was quite unsettled.
After the stated 3 days, no order confirmation letter was received, no order ID had been provided as well. Therefore, I had to send an email asking about the status of order.
However, emails were replied efficiently, despite the time difference between Australia and America. Customer service was fantastic, to say the least. staff was friendly and understanding.
Shipping was alright and took nearly 5 weeks, I thought my package had gone missing and the staff instantly offered to replace my package.
Will definitely shop here again. I love their items.