Fooled by well taken images. Product smaller than expected.
Ordered a tea set with 6 glasses, with free delivery.
Strangely, i never received a confirmation of my order, so i wasnt actually sure it was successful. Luckily the next day, i received an email stating that my order had been shipped.
Around 2 weeks later, my order arrived.
The tea pot set was actually very small. The pictures made it look at least twice the size and ditto for the cups. It definitely didnt match what i was expecting in my mind.
Seems i've not been having much luck with purchasing items based on images lately. But it shows how taking good pictures of items can lead to a purchase - suckered me in for sure!
I havent actually tested the tea pot and cups yet, and being so small, im not sure i'd have an occasion to do so. Unless i invited some leprechauns over...
No real valid reason to return it, as i had technically received what i had paid for.
Will still buy from Banggood again, i just think i need to be more careful with buying items, based purely on the images that i see.
I have ordered something through this website and I got ripped off. The order arrived incomplete and they will neither refund me the difference, nor fulfill the order.
Products are cheap replicas of good stuff. What I purchased doesn't feel to be a quality product worth £200!
There is no communication, as they haven't replied to any of the several emails I've sent in the past months. The LiveChat is totally useless, as they keep asking me to send them an email, to which I am getting no reply whatsoever. On the LiveChat they keep me on hold forever, asking me totally unrelated questions. Basically they don't care and they are playing this game of who will get fed up quicker.
I have initiated a dispute with my bank and I will take legal action to resolve this. It will probably cost me more than the money they owe me, but on the other hand it will cost them thousands to defend themselves in Court.
I ordered 3 pairs of shorts from Banggood. One pair was defective with a broken button, and the other two were smaller then the label said. I wear 32 waist and these were not 32.
I called, asked for an exchange and they refused unless I paid the shipping which was more then the cost of the shorts to begin with.
Will not be using them again. Amazon from now on. Never had a problem with them.
Strangely, i never received a confirmation of my order, so i wasnt actually sure it was successful. Luckily the next day, i received an email stating that my order had been shipped.
Around 2 weeks later, my order arrived.
The tea pot set was actually very small. The pictures made it look at least twice the size and ditto for the cups. It definitely didnt match what i was expecting in my mind.
Seems i've not been having much luck with purchasing items based on images lately. But it shows how taking good pictures of items can lead to a purchase - suckered me in for sure!
I havent actually tested the tea pot and cups yet, and being so small, im not sure i'd have an occasion to do so. Unless i invited some leprechauns over...
No real valid reason to return it, as i had technically received what i had paid for.
Will still buy from Banggood again, i just think i need to be more careful with buying items, based purely on the images that i see.