I ordered 3 pairs of shorts from Banggood. One pair was defective with a broken button, and the other two were smaller then the label said. I wear 32 waist and these were not 32.
I called, asked for an exchange and they refused unless I paid the shipping which was more then the cost of the shorts to begin with.
Will not be using them again. Amazon from now on. Never had a problem with them.
I have ordered something through this website and I got ripped off. The order arrived incomplete and they will neither refund me the difference, nor fulfill the order.
Products are cheap replicas of good stuff. What I purchased doesn't feel to be a quality product worth £200!
There is no communication, as they haven't replied to any of the several emails I've sent in the past months. The LiveChat is totally useless, as they keep asking me to send them an email, to which I am getting no reply whatsoever. On the LiveChat they keep me on hold forever, asking me totally unrelated questions. Basically they don't care and they are playing this game of who will get fed up quicker.
I have initiated a dispute with my bank and I will take legal action to resolve this. It will probably cost me more than the money they owe me, but on the other hand it will cost them thousands to defend themselves in Court.
Absolute rubbish online shopping site. Second time they messed up our orders with the message “We are sorry to tell you that the product you ordered is out of stock .Would you like to wait this product? Or cancel it? Or change to other product”. In other words screw your Christmas presents but thanks for your money. There is no way I recommend this site to anyone.
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I called, asked for an exchange and they refused unless I paid the shipping which was more then the cost of the shorts to begin with.
Will not be using them again. Amazon from now on. Never had a problem with them.