This was my first purchase from Aus Pen after I spent some time searching google for some whiteboard markers that were more environmentally friendly than the standard markers.
I found the website some time last year, however some of the items that I wanted (the refill ink if I recall correctly) were out of stock. I emailed them to provide feedback that I wasn't making a purchase as some items were out of stock.
I received a prompt reply from them stating that they would be in stock soon and they would let me know when they had more. I didn't hear from them again.
Some months later, I thought I would check the website again and they were in stock.
Despite my disappointment at not hearing back, I went ahead and ordered some markers, refill ink and replacement nibs. I found the markers weren't great to write with at first as the tips are very firm, however with some squishing and mashing I found them great to write with.
Postage was prompt and the items were well packed. The pens take some getting used to, but they seem great. While I was not thrilled with their service, I was happy with the pens and will buy from them again in future.
"I purchased some make up brush soap (for cleaning make up brushes) from this website after learning of its existence from youtube. I saw s..." Read More
"I wanted to buy a Le Creuset cutlery container (ceramic, beautiful, cheery yellow for our dark kitchen). So I looked around and Everten ha..." Read More
"I ordered a large quantity of shirts and sport socks from Sports Direct when they were having a sale as the prices were extremely cheap an..." Read More
I found the website some time last year, however some of the items that I wanted (the refill ink if I recall correctly) were out of stock. I emailed them to provide feedback that I wasn't making a purchase as some items were out of stock.
I received a prompt reply from them stating that they would be in stock soon and they would let me know when they had more. I didn't hear from them again.
Some months later, I thought I would check the website again and they were in stock.
Despite my disappointment at not hearing back, I went ahead and ordered some markers, refill ink and replacement nibs. I found the markers weren't great to write with at first as the tips are very firm, however with some squishing and mashing I found them great to write with.
Postage was prompt and the items were well packed. The pens take some getting used to, but they seem great. While I was not thrilled with their service, I was happy with the pens and will buy from them again in future.