Ordering system could be improved, but often have good prices
Ordered some household items, such as towels, air drying rack and pillow cases. Delivery was free as the order was over $75.
My order was marked as shipped 2 days later with some items arriving the next day, which was nice and fast.
As the delivery was incomplete (yet my order was marked as delivered), i called up their customer service to enquire as to the remaining part of my order.
They said that i had to wait a few days to see if the item would arrive shortly after, which it did (the next day).
This was a little inconvenient, as i felt that if the orders were shipped out separately for 2 deliveries, there should have been a notification and tracking for each.
More concerning was the fact that although the delivery was incomplete, my order was marked as completed. If it had happened that my item had never arrived, im not sure i would have been able to dispute it or what i would have been able to do
But overall, as all my items arrived and in good time, i would still buy from Target again
When Target had free shipping sitewide with no minimum it sounded like a great time to grab some more socks.
The order process was quite simple and it was great to be able to pay using PayPal.
The only issue I actually had with Target was that when nobody was home to collect my socks when they were delivered via AusPost they went back to the post office. Most online stores give you an option to have them be left at your door.
This now meant that I had 5 days to collect them from the post office which was a bit of a pain.
Tracking was provided however and they took about a week so all around I'm quite happy.
I bought a side sleeper pillow from target when they had free delivery with no minimum spend, it came 5 business days later and the item is great! this is my first time shopping online at target and i would do it again!
Buy new gaming titles online at good prices, due to low stock in store
Ordered an Xbox One Game and added some socks to make the total over $75 (for free delivery). It is surprising that Target can have cheaper prices for some new release games (stores almost always have super low quantities), so i was quick to make this purchase.
I received an email confirming my order on the same day, and 2 days later, an email was sent stating that my item had been shipped. a link to track my package was included in the email.
3 days later, my game and socks arrived. Overall, around 7 days from order placement to receiving my item, which i thought was a little slow as i could go in store and have my items in hand quicker. though for the convenience of delivery and guarantee of having the item (instead of trying to line up and hope they have enough stock) i was happy to wait.
i will continue to keep my eye on on target for any further titles i may be interested in purchasing
Free pick up in store with orders over $40. Some great prices for everyday products
Ordered a fleecy blanket and mattress protector. As my order was over $40, i was allowed click and collect at my nearest store. Free delivery is offered for orders over $75.
I received a confirmation email, with my item being marked as shipped the next day. Shipping is via Toll with a tracking number.
My order arrived at my chosen store 4 days later with an email confirmation sent to notify me. The email also included instructions and a barcode for picking the item up.
Happy with the whole experience, and the blanket was nice. Have yet to use the mattress protector.
Will be more than likely to purchase from Target again.
Its also great that you can register your details and fly buy card (if you have one) to collect more points for your purchase too. Makes further purchases from Target a quick(er) process.
I bought two sheet sets and a great Russell Hobbs toaster, and they arrived so quick I was amazed.
I didn't love one of the sheet sets, it was a slate colour, but in person it just didn't suit the colour scheme of my bedroom.
Exchanging it for a colour I liked instore was so easy, the customer service staff were so helpful, and I came away from the experience with the sense that Target online is one service you can trust!
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My order was marked as shipped 2 days later with some items arriving the next day, which was nice and fast.
As the delivery was incomplete (yet my order was marked as delivered), i called up their customer service to enquire as to the remaining part of my order.
They said that i had to wait a few days to see if the item would arrive shortly after, which it did (the next day).
This was a little inconvenient, as i felt that if the orders were shipped out separately for 2 deliveries, there should have been a notification and tracking for each.
More concerning was the fact that although the delivery was incomplete, my order was marked as completed. If it had happened that my item had never arrived, im not sure i would have been able to dispute it or what i would have been able to do
But overall, as all my items arrived and in good time, i would still buy from Target again