Bought my motherboard (asrock pro 4 Z87) from here as they were the cheapest and offered free delivery within Sydney. Payed via Debit Card (surcharge applied) as I was unsure of the legitimacy of the place.
Heard nothing for 2 days and so emailed them asking what my status was. A very friendly person explained that they had had some issues ordering in the product and that it should arrive on Friday.
It did, I wasn't at home at the time but the deliveryman called me and left it at the door as instructed.
Overall very impressed and definitely would buy from here again.
IT Estate's product availability status is faulty. After placing an order for a USB TV Tuner dongle, which advised availability as YES, and not receiving my order after a week I contacted IT Estate via email to receive a call back advising they didn't actually stock the item and the delivery from their supplier was lost. They offered to send out my choice of two different tuners - one of which was the superseded model of the one I originally ordered and another which was much cheaper elsewhere after a quick search on Staticice. They were happy to refund.
I wouldn't recommend trusting their online availability status. Also, I would prefer a company with a proactive focus on notifying customers to delays instead of waiting for the customer to contact them.
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Heard nothing for 2 days and so emailed them asking what my status was. A very friendly person explained that they had had some issues ordering in the product and that it should arrive on Friday.
It did, I wasn't at home at the time but the deliveryman called me and left it at the door as instructed.
Overall very impressed and definitely would buy from here again.