Price can be good, but service and delivery might be hit and miss
Ordered a bluetooth fitness band
I received an order confirmation the same day of purchase. However, 2 weeks later, my order still had no status update at all, so i contacted GearBest
They replied to say that the item had sold out and only just arrived in stock. I then received an email to state that my item had been posted out the next day.
Personally, i think they forgot about my order. It took another 23 days for my order to arrive after that. So close to 6 weeks from ordering my item, chasing them up on my order to receiving the item.
Based on this experience, im in a mixed mind about buying from them again. I did receive my item, but the service wasnt the best.
But overall, i guess if the price and item is right for the item im interested in, i will consider another order.
"I bought 3 journals - the 365 day journal and 2x a sentence a day since it was half price. They arrived three business days later in perfe..." Read More
"I love this store so much! I bought two playsuits for a price I'm very happy with and the delivery arrived in 1 business day. That's amazi..." Read More
"Ordered a headphone case, with free delivery (according to their website, delivery is free for items under 20kg). The pricing was the same..." Read More
"When Australian Natural Care had free postage for Australia Day, I decided to order: enviroCLEAN Vigor All Purpose Cleaner, two Calmagen ..." Read More
I received an order confirmation the same day of purchase. However, 2 weeks later, my order still had no status update at all, so i contacted GearBest
They replied to say that the item had sold out and only just arrived in stock. I then received an email to state that my item had been posted out the next day.
Personally, i think they forgot about my order. It took another 23 days for my order to arrive after that. So close to 6 weeks from ordering my item, chasing them up on my order to receiving the item.
Based on this experience, im in a mixed mind about buying from them again. I did receive my item, but the service wasnt the best.
But overall, i guess if the price and item is right for the item im interested in, i will consider another order.