Charged me $15 for an order that was processed incorrectly. Did not process as per the fields that were filled out nor according to the comments I put in. Seems I'm supposed to know that I need to check that my order confirmation has the comments on it too. With two business days left before school starts I now have useless labels and will need to purchase again elsewhere at my expense resulting in the labels costing me over $1 per label. Ordered other labels from Stuck On You, they arrived at the same time and are great, I highly recommend them.