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Top Buy Reviews

PO Box 268, St Peters, New South Wales, Australia
Is this your store?
3.2 from 9 reviews
4 out of 9 reviewers would shop here again
Categories:
About Us:
Online shopping at Australia's top online bargain discount store! Save up to 80% on daily direct deals & bargains in electronics, I.T, digital cameras, perfume, homewares, toys and much more!

9 Reviews from our Community

Overall Review Summary
1
4
1
1
Individual Review Summary
Service:
2.9
Shipping:
3.1
Pricing:
3.9
Warranty:
3
Date Posted:
Ordered On: 28/09/2015
3
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
dylo would shop at Top Buy again.
Poor Service
I decided to order a pair of Puma Mens shoes as they were on sale at TopBuy , they were also advertised as including 3 pairs of Adidas Mens Socks. I purchased , found their website easy to use and shipping costs very reasonable. I received the shoes 8 days later without the socks. I emailed to query where the missing item was and they told me they had no idea what I was referring to so I had to send them a screenshot of their website showing the promotion. After 5 more days I received a refund of $10. For such a small purchase I wouldn't go through the hassle again.

Date Posted:
Ordered On: 10/01/2013
5
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
Annie Says would shop at Top Buy again.
Recommend it
I ordered the Professional Garment Steamer.

The website was clear in the product description. quality photographs, easy payment and confirmation process.

The product was delivered within the specified timeframes and have not had a problem with it.

Date Posted:
Ordered On: 24/05/2013
4.3
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
NayanRahman would shop at Top Buy again.
Cheap is the price and quality
I bought this
"PRODUCT Details: Pack of 7 Stainless Steel Nail Clippers Manicure Pedicure Kit with Luxury Leather Box"
Now its sooo overhyped. The issue is, yes you do receieve the items, but the quality is bad. the tools can bend easily maybe even break. the case has only a bit of leather on it. It is in no way cost more then 4 dollars. but it gets the job done

Date Posted:
Ordered On: 20/04/2015
4.7
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
marlie29 would shop at Top Buy again.
Good price, large number of choices
I recently bought a LG G3 phone from topbuy, as I have researched, topbuy sells it at the cheapest price out of any online store that ships to Australia.

On top of cheap price, they also have an offer where if you just signed up, you can get a coupon totaled up to $20.

The website looks a bit complicated for me, however it is still working well.

They also offer international warranty from third party, but when I checked this third party online. I don't think they are reliable enough. (but it might not be related to topbuy at all)

The shipping itself was pretty quick, considering it was shipped from HK, it took less than a week for my phone to arrive!

Overall, it's a good buy and I am really satisfied with the service they offered.

Date Posted:
Ordered On: 15/12/2012
3.3
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
dylo would not shop at Top Buy again.
Not a good first experience
I had never shopped at Top Buy before, I was looking for a specific item and found they had the cheapest price, although the website was quite "cheap" looking , I guess it didn't matter. The order was processed but took several days before shipment and took some time to reach my address. I didn't receive shipment notification via email such as other similar sites do. When the product arrived the packaging was crushed in one corner. Not a total disaster but not the best first experience with a new retailer.

Date Posted:
Ordered On: 12/11/2012
2.2
Overall Rating
Service:
Shipping:
Pricing:
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Venus123 would not shop at Top Buy again.
not up to my standards
I bought 2 products:
Black Desktop Charger Dock Station Cradle For Samsung Galaxy SIII S3 i9300
Reusable Silicone Waterproof Skin Bag for Samsung Galaxy S3 I9300 S III

At first, communication was bad, they had a website issue I couldn't contact with them online. They had a promo going on to report any online bug issues and receive a $50 online voucher, which I claimed. I used that voucher for the above two products, they gave me 3 separate vouchers, two voucher codes didn't work, so I went back and forward with them about it. Dispute took too long and I was disappointed that when they replied it didn't get linked to my personal email so I had to go back to their website to check their reply. So I haven't bothered to try the voucher codes again, they kept saying it would work but it doesn't.

Items took too long to ship. I was going to buy the Samsung S3 from them but due to the lengthy response time I changed my mind.

Shipping was slow. Took over 2 weeks to received the two items.

Items were as described but not top notch. Deck sometimes works but sometimes doesn't, as it was off the voucher I won't complain.

Date Posted:
Ordered On: 1/03/2013
2.7
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
Jacquelinee would not shop at Top Buy again.
My order came through but I won't be back
I ordered a pair of earrings, 'RRP' was $49.95, but I would never buy them from a site like this. I received mine free, they are okay in quality for a free gift but I wouldn't pay $5 for them.

Shipping was not great, received in about 15 business days.

Their constant emails are dodgy and I would strongly recommend unsubscribing.

Warning: some deals they have really are too good to be true e.g. Havianas offered on time were not authentic, a lot of people on Ozbargain have been refunded.

Take the risk only if you're REALLY desperately in need of something but I won't.