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Clearly Contacts Reviews

Australia
Is this your store?
4.6 from 19 reviews
19 out of 19 reviewers would shop here again
Categories:
About Us:
Best contact lenses pricings online. The exact same contact lenses prescribed by your doctor, delivered to you for less. All major brands of discount contact lenses such as Acuvue, SofLens, Biomedics, and Focus contacts are in stock and ready to ship! Shop for soft, toric, bifocal, color, and daily disposable contact lens.

19 Reviews from our Community

Overall Review Summary
5
1
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Individual Review Summary
Service:
4.7
Shipping:
4.3
Pricing:
4.7
Warranty:
4.7
Date Posted:
Ordered On: 14/04/2015
4.8
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hannaburrows would shop at Clearly Contacts again.
LOVE LOVE LOVE
I am so obsessed with this store, and always eager to recommend.

Prices are fantastic, so much cheaper than any physical store in Australia. Great range of products, too! I keep an eye on my emails – they often email out some great deals as well.

Shipping is fantastic. Always quick – my glasses are assembled and shipped usually in around a week.

I've probably ordered close to 10 pairs of glasses by this point and they're always perfect.

Returns are amazing. I'd recently bought a $400 pair of sunglasses, only to have my prescription change. I was able to return these for a full refund (even though they'd been used regularly by me). I'll never buy glasses elsewhere.

Only complaint is that sometimes customer service can take a day or two to reply to emails, but phone support is readily available, and I'm never on hold for much longer than 10 minutes.

Date Posted:
Ordered On: 4/04/2015
5
Overall Rating
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N/A
Jacquelinee would shop at Clearly Contacts again.
Impressive!
Clearly Contacts were offering some free child sunnies off their site and I ordered Saturday night. They arrived today, 3 business days later all free of charge.

The quality of the sunglasses are fantastic and perfect for my niece. After this great experience I would not hesitate to order off here again!

The prices of eye wear on their page looks very reasonable as I assume the quality is good. I would visit again!

Date Posted:
Ordered On: 14/05/2014
4.2
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missypoo would shop at Clearly Contacts again.
Try before you buy
You can upload your photo onto the Clearly Contacts website and do a virtual try on of their frames. But best of all they let you trial your glasses with your prescription fitted for a month free of charge.

It took a week for my prescription to be ready and I received my glasses approximately 10 days after placing the order.

This time I ordered two frames to try on. I wore them for two weeks before I resigned to the fact that they were not suitable for my non-existent Asian nose bridge. The glasses sat too close to my eyes so that my lashes were constantly touching the lenses.

It would be great if they offered some Asian fit glasses but alas... no.

Customer service was great and emailed a reply paid return label straight away. However as there is no tracking or insurance on the returns parcel, if it gets lost you are held responsible. I was in a state of panic for 2 weeks when the returned parcel had still not been received. Usually it only takes less than a week for them to receive and process the item as returned. This time they just kept telling me to wait, thankfully they did receive the parcel. Next time I may just have to pay for tracking for piece of mind.

Date Posted:
Ordered On: 30/04/2014
4.5
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missypoo would shop at Clearly Contacts again.
Great customer service!
Clearly Contacts have some really nice frames. I love that they offer no payment 30 days trial, no questions asked free returns if the frames don't suit you.

I ordered a pair of glasses but when they arrived just two weeks later with prescription lenses they were too small for my face.

I contacted them via phone and was connected straight away. They sent me a reply paid returns label and it was as simple as that.

Date Posted:
Ordered On: 12/11/2011
5
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N/A
kayte would shop at Clearly Contacts again.
great customer service
I ordered a pair of glasses with prescription but little did I know that I entered the prescription in wrong. The glasses were free as they have this offer for first time customers. Shipping took two weeks and cost was $15.41 including insurance.

Once they arrived, I tried them on and couldn't see a thing (my fault) so I called them and advised them of the problem and the man on the other end helped me to resolve this. He sent me a reply paid slip to my email and told me to stick it on the same box that was shipped to me along with the glasses.

I told him my prescription over the phone and he entered it on the computer on his end and ordered me another pair.

It was so easy calling them and sorting out this issue that was my fault and I'm really glad I didn't have to pay the postage to send it back. They didn't even charge me to send another pair out to me.

They were so helpful and have good quality products, I have purchased from them again and plan to in the future.

Date Posted:
Ordered On: 28/09/2012
5
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ay05 would shop at Clearly Contacts again.
Excellent website for eyewear!
This is where I get my eyewear supplies from! They not only have the best price on the internet, but also very fast shipping and great customer service. If you are a first time customer, you are also eligible for a free pair of glasses!!

Date Posted:
Ordered On: 19/06/2012
4.2
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RenB29 would shop at Clearly Contacts again.
Glasses Quick
I broke my old glasses and needed a replacement fast. I bought a pair of the Love L744 Blonde Tortoise glasses. They aren't as perfect as top end designer ones I've bought in stores and been fitted for but as I don't have to wear them all the time they are fine. I got them on one of the special 'first pair free' deals that they run periodically. I just had to pay for shipping and any extra lens upgrades. They came super fast (less than a week) even thought I didn't pay for the extra fast shipping.