Home - Pharmacy Direct Savings Direct to you! Shop online to buy a massive range of prescriptions, health & beauty, vitamins, baby care, skin care & beauty, general health, pain, hair care and weight loss products.
Bad service - will never shop with pharmacy direct again
Today I finally received an email from pharmacy direct addressing the issue in my previous review. They apologized for the delay in responding to my emails. They told me that the item in my parcel that I didn't order was to replace the item that was missing from my order, as the missing item has been discontinued. They apologized for not contacting me about it. They told me that I could send the item I didn't order back to them if I didn't want it and IF they could resell it I would get a refund.
It's good to finally get a response from them, but maybe they should have got in touch with me before they started adding things to my parcel that I didn't order. They said if they could resell it I would get a refund - I don't think the refund should depend on whether or not they can resell it when it was their mistake not mine. Afterall, they decided to put it in my parcel without contacting me to ask if I even wanted it. I should automatically get a refund.