You can upload jpg, gif or png files.
Is this your store?
Add a photo
1 out of 1
review would shop here again
Gifts & Flowers
Ordered On: 3/12/2015
BrookeB would shop at Unicef again.
Counter-intuitive shopping cart made things difficult
I placed an online order for some Unicef Inspired Gifts in early December with the intention of giving the cards to my workmates rather than physical gifts, as I had done the previous year.
I chose Unicef as they had a choice of card that relates to my field of employment, whereas other charities that offer similar gift cards do not have cards that tie in so nicely.
I found the shopping cart very difficult to navigate as I struggled to work out how to order a physical card, rather than an e-card or a PDF to print out. I fiddled around with the website for a little while trying to work it out and only persisted as I had been able to successfully order physical cards the year before, or I may have given up.
I placed my order, unsure how to know if I had ordered physical cards, but recalling the same feeling of unease the year before, hoped for the best.
Sadly, my hopes were misguided as I had got it wrong and had not ordered physical cards at all. An e-mail to Unicef in early January sorted the problem out and they sent the cards out, though a little late for Christmas.
The cards are great and the website is great and looking back at the shopping cart now, I can see where I made my mistake, however I do wonder if I, as a very regular internet shopper am not able to work their shopping cart out, how others go navigating it and I suspect it could do with some work to make it a little more user friendly.
I will order from Unicef again, and I can't fault their customer service, but their shopping cart design really let me down.
Post a Comment
Back to top
Personalised For Me
Reviewers also bought here...
"Ordered a WiiU game to be delivered. i had the choice of in store pickup or to have it delivered, with a wide range of payment options. fo..."
"Can I give this negative stars. I have managed to create more bubbles using this than the old fashion way. Way more stressful! Wa..."
"I placed an order for 79 small travel games from Cotton On after seeing that they were on sale online. I pack Christmas Shoeboxes to send ..."
"I love Wizzpegs! These pegs are great and do just what they claim, keep socks together when your not wearing them. The pegs are sturdy..."
"I placed an order with Myer online for a pair of shoes and a soap dispenser after seeing the shoes I wanted had gone on sale. These were t..."
Write a Review
Add a Store
Online Safety Tips
Terms and Conditions
Copyright 2012-2014. eStoreReview All Rights Reserved ABN: 69 160 207 518