Kogan LED TV and LCD TV prices smash the competition. Discount LED televisions is our specialty. You can buy a discount LED TV and LCD TV from our LED TV Online store. The best value LED TVs and LCD TVs in Australia. We cut out the middle men to give you LED TVs with huge discounts.
I ordered from the Kogan Pantry during the free shipping promo on the 30th (Tues) and my order arrived on he 7th (Tues) which was 5 business days later.
I received the wrong gummy candy and they left me a note saying they had run out of tuna and substituted it with some other brand. Turns out there's no expiry date on any of the goods?!?!
Is that legal? I'm scared to try the food tbh.
I won't be buying from the pantry ever again that's for sure.
Surprisingly quick shipping time. Large range of products at decent prices
Ordered a Samsung solid state drive in preparation for an upgrade to a laptop purchase that i had recently made. Free shipping was part of a promotional purchase.
Pricing for the product was quite competitive, but the stock was shipped overseas from an international warehouse. There is a risk of purchasing international electronic products for warranty purposes, but i had faith in the reliability of the drive that i had purchased.
My order was confirmed, with my order being shipped out the next day (via Toll). Four days later, my item arrived.
As this was my first Kogan order (from memory), i was quite happy with the quick turnaround time.
The installation of the drive is waiting for the laptop before it is installed.
I've heard quite a few horror warranty stories with Kogan, so fingers crossed, i'll never have to go through it myself. If something bad happens, perhaps next time, i'll pay a 10% premium for the local warranty and greater peace of mind.
For now, only time will tell. So far, based purely on price and shipping time, i'd say i would purchase again from Kogan, but be mindful of what products i buy.
Having to return a Kogan TV (which have all been terrible) for the 3rd time I was provided with some left over store credit. With Kogan’s range of products mostly either stuff that’s cheaper on eBay or things that are more expensive than $10 (the store credit value I had) I decided to go with a screen protector for ~$10 as the ones on eBay for my phone weren’t a very good fit.
This sounded like a good idea of how to make use of this credit until I found that the shipping was almost the same price as the screen protector… So I decided to leave it for a while.
Several days later I found out Kogan were having 24 hours free shipping, so I decided to grab the screen protector during this period.
Checkout was pretty easy and the site worked quite well on mobile so that was good.
I received a confirmation email, all I had left to do was wait for my product.
So I waited, and waited, and waited. Then 1 month later, it came.
1 entire month, for an Australian store. Now I do realise that it stated on their site that it shipped from Hong Kong. But an entire month, eBay purchases from Hong Kong arrive in half that time. I hardly heard from them either during this period, and their prices are crazy inflated for the type of stuff you could buy on eBay for $1 or so.
When it did arrive however, it was in retail packaging which was nice. I haven’t had a chance to use it yet however.
I bought a phone and the charging port was faulty so it would only charge when held firmly. They are making a return very difficult and seem to have designed a process to make you give up. And to be fair I probably would have if it wanted a $500 product.
I would be really careful about using these guys as if there is a problem with the product your really in for a major hassle.
Totally agree! I recently bought over 12 items from Kogan. Everything seems fine until you need their customer support personnel to help. If you haven't received the goods after lengthy wait, they would tell you to check with Toll yourself as 'we have never guarantee the delivery time'; or if you want to cancel an order 5 min after placing the order which was placed 10pm at night, you would be told that it is too late to cancel and 'we are sure you will love our products'.. . It really feels the company is run by a bounch of very mean people. Will not use them again!
As I am located in a regional area, I make on line purchases regularly. I needed a cheap second tv so decided to give Kogan a go as the price was right. A decision I regret. I am still waiting for a working tv some 3 weeks later. The first tv arrived and upon assembly and plugging in there was a "bullet" mark on the side of the screen which created a black band of dead pixels. I followed their directions and took photos to provide confirmation ( wll within 30 minutes of receipt of item). I had to wait some days to be sent a RTA and then further days to receive a postage label from AP. I find it annoying that the instruciotn to return the item advised how to correctly package the return to protect the screen but when the item was received form Kogan no such protection covered the screen hence the damage in transit. The returning TV arrived back at Kogan last Monday and I have made so many phone calls and on live chats to find out when the replacement would be sent. Another week has passed and still no TV.Their customer service is poor , disinterested and at no time has anyone apologised to me for this damaged in transit item rather I have been treated with the attitude that I am the one making a false claim. My final call last night resulted in the operator not being even able to locate the original order but that may have been because of all the laughter and noise in the call centre ( no wonder they are not interested in their customers- too busy having such a good time). I run an on line business and if one of my customers received a damaged product, I prioritise such an inquiry and apologise for the inconvenience caused.
Lesson learnt DO NOT USE KOGAN EVER AGAIN . Make the drive into town and buy a tv , take it home. I would have had a tv some 3 weeks ago if I had followed this advice.
In March 2015, I ordered an SD Card for my GoPro. The confirmation email said that my item would be shipped in one week, and I must then allow an additional three business days for my item to arrive.
After three weeks of waiting, I tried to log into my Kogan account to track my order. I was not able to log onto my account, and I was unable to change the password.
I phoned the number provided by the website, and the gentleman in the call centre told me that they were having technical difficulties, and as such he could not see my order. He said that technical difficulties had also frozen all the accounts. He said that he would contact management, and let me know. I never heard from him again.
Two days later, I phoned again and a lady told me that my item had not been shipped at all. When I asked to be put onto management, I was told that my order had been shipped, and that I should have it already. i was then passed around from person to person, and told three different stores about when my order would arrive. Some people felt that my order should have arrived, yet others said that it had not been shipped yet. I was also told that they did not provide tracking, as they could not guarantee that my product would arrive.
After waiting for six weeks, and lots of different stories about where my order was, I asked for a refund. I was told that I could expect the money to be in my account after seven days. It has been two weeks, and I am still waiting for my money, and a response to my emails. I have still not received my product, that should have allegedly arrived on multiple occasions.
I bought my SD Card from JB Hi Fi, and although it was more expensive, I did not have to fight anyone for my product, or my money. I would not buy from Kogan again, regardless of the low prices.
Kogan has many offers and sales and they change daily. I had the opportunity to snag myself a personalise-yourself calendar. The order was processed through really quickly.
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I received the wrong gummy candy and they left me a note saying they had run out of tuna and substituted it with some other brand. Turns out there's no expiry date on any of the goods?!?!
Is that legal? I'm scared to try the food tbh.
I won't be buying from the pantry ever again that's for sure.