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Harvey Norman Reviews

Is this your store?
4.1 from 29 reviews
27 out of 29 reviewers would shop here again
About Us:
Harvey Norman, Australia’s leading retailer has a huge range of products now available to buy online. Choose from computers, laptops, TVs, iPods, cameras, bedroom and lounge furniture, bed linen, mattresses, baths, spas, tiles, rugs, flooring, outdoor furniture and more from our online store to take care of all your online shopping needs.

29 Reviews from our Community

Overall Review Summary
13
2
1
1
Individual Review Summary
Service:
3.9
Shipping:
3.9
Pricing:
4.2
Warranty:
4.1
Date Posted:
Ordered On: 13/01/2016
4
Overall Rating
Service:
Shipping:
N/A
Pricing:
Warranty:
N/A
reptile would shop at Harvey Norman again.
Some good prices with plenty of locations. Online store is improving
Ordered an Instax Photo frame as a gift for family, for free pickup at my local store.

Paying via PayPal was quick and easy, with an order confirmation coming through the same day. I received an email notification that my order was ready for pickup the next day.

I collected my item trouble free the following weekend, requiring ID and my order number to do so. As i was in store, i ended up buying a few extra items as i looked around while waiting to be served and for my item to be prepared, so the store managed to get some extra business out of me!

Happy to keep an eye on the online store for other items and repeat business.

Date Posted:
Ordered On: 11/03/2016
1
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
LeeB would not shop at Harvey Norman again.
Bad service
I ordered some surfmats from the website and only today which is 12 days later I got my first contact from them saying they r out of stock and could not supply. I got my refund but the fact it took them so long to tell me is ridiculous. I incurred further cost to purchase elsewhere as had to use speed delivery. Order with caution as website data is unreliable

Date Posted:
Ordered On: 18/12/2015
4
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
katoho would shop at Harvey Norman again.
Click & collect so easy
I was looking for a Philips pasta machine around for a while.
Just before Xmas, Harvey Norman had it on sale $30 cheaper than other retailers plus another$30 cash back from Philips.
I order it in the morning and received emails to confirm my order straight away.

My order was available for pickup the same day of purchase. I received both an email and phone call from the store I chose to collect.

Pickup was an easy process and only required my ID.

My only complaint wound be there wasn't any signs or instructions of where to go for "Click and Collect" so I waited at the collection counter for electronic goods only to be told to go to check-out.

Date Posted:
Ordered On: 9/08/2015
4
Overall Rating
Service:
Shipping:
N/A
Pricing:
Warranty:
N/A
reptile would shop at Harvey Norman again.
Constant sales on Next gen games, keeps me coming back
Bought Killer Instinct for XB1 based on the recommendation from a friend, for free pickup at my local store.

My order confirmed and marked as ready for pickup the same day. Nice and quick.

Picking up my order was a simple process of presenting my ID along with providing my order number.

I find the game quite difficult, but still entertaining. I'll probably lose a few hours of my life playing this.

As Harvey Norman continues to provide good prices on Next gen games, they'll continue to have my business =)

Date Posted:
Ordered On: 7/08/2015
4
Overall Rating
Service:
Shipping:
N/A
Pricing:
Warranty:
reptile would shop at Harvey Norman again.
Some deals to be had, HN online is definitely improving
Ordered a USSB stick for free pickup at my local store

I received a confirmation email of my order the same day and another email, confirming that my item was available to pick up a few hours later.

I picked it up the next week, only requiring to show my Order ID and ID.

Overall, a quick and smooth experience

The main thing that i find a little annoying, is that you provide your contact details (eg. mobile number) and some staff/stores will message/contact you to let you know your item is available, while others will only send out an email. I wish they would make it consistent - if i leave a contact number, i normally wish to be notified via a call/sms, rather than having to keep constantly checking my emails.

Date Posted:
Ordered On: 7/06/2015
4
Overall Rating
Service:
Shipping:
N/A
Pricing:
Warranty:
N/A
reptile would shop at Harvey Norman again.
Some good sale prices for next gen games
Ordered NBA Live 14 for XB1 for pickup at my local Harvey Norman

Prices on sale are quite competitive and come around every now and then if you keep an eye out for it.

My order was available for pickup the same day of purchase, but as i was unavailable to get it that day, i picked it up the following week.

Pickup was an easy process and only required my ID.

Happy to buy from Harvey Norman again.

Date Posted:
Ordered On: 7/06/2015
4.5
Overall Rating
Service:
Shipping:
N/A
Pricing:
Warranty:
N/A
reptile would shop at Harvey Norman again.
Frequent sales for Next Gen consoles. Free in store pickup
Ordered an XB1 game to add to my collection, with free pickup in store.

After confirming (online) that my closest store had the game i was after in stock, I placed my order.
Payment via PayPal was quick and easy.

I received a confirmation of my order within minutes. Later that day i was sent an email stating that my email was available for collection.

I picked up my item at the designated Online Pickup counter. Happily, i did not need to wait long for service as it was quiet, and was in and out within 5 minutes.

Overall, a great experience and I will continue to look out for more games at good prices.