Horrific Customer Service experience. Took Inkman over a week and 4 e-mails to get back to me about returning a Drum that I ordered in error. They refused to offer me a swap for the correct model, saying it was a $120 lesson I had to wear. Even had the cheek to suggest I try to sell it on eBay.
I needed more genuine HP cartridges so ordered five on July 14. They were delivered (with no shipping cost as I found a promo voucher) on July 16. The cost of the cartridges was the lowest I could find. I was advised at every stage of the progress of my order from order confirmation to shipping date plus tracking info. Excellent service in every way.
On July 23 I ordered multiple genuine HP replacement ink cartridges and received them on July 28. The communication and prices were excellent. These guys are reliable, offer an exceptional service and all at low prices.
"On December 3 I ordered some "off the shelf" spectacles at a great price. They were shipped on the next day and I received them one day la..." Read More
"I ordered 3 bottles of Orthoplex Selenium Drops 50ml at a good price on October 9 and received them on October 15. I received email tracki..." Read More
"Needed a quantity of labels in a hurry so placed an order for four colour paper labels (that's labels in four colours, not four labels!) ..." Read More
"I explored every possible avenue in Australia (including Braun) to locate a spare part for my mid nineties Braun food mixer but to no avai..." Read More
"We needed some liquid sew stabiliser----not an easy product to find. Then we came across Punch with Judy (an interesting name!) who receiv..." Read More
Took Inkman over a week and 4 e-mails to get back to me about returning a Drum that I ordered in error. They refused to offer me a swap for the correct model, saying it was a $120 lesson I had to wear. Even had the cheek to suggest I try to sell it on eBay.