Discover the latest in women's fashion and men's clothing online. Shop from over 40,000 styles, including dresses, jeans, shoes and accessories from ASOS and over 800 brands. ASOS brings you the best fashion clothes online.
Unexpected delay in shipping, but price and product was good
Ordered a couple of shirts and a tie clip set from Asos
I received an order confirmation the same day, and my item was marked as posted the following day.
From past experience, deliveries from Asos normally arrive within under a week, but this time took 2 weeks to arrive. i contacted customer service to find out the whereabouts of my order as their tracking link in the email they had provided was not working.
All the could say was that it could be due to deliveries and asked me to wait a little longer. Luckily (happily?) my order arrived a few days after.
Based on past experience and previous expectations, i was disappointed with the time taken for delivery and the fact that my tracking link did not work, but overall, 2 weeks is not unacceptable delivery time.
i was happy with my purchase as well, and so will still continue to buy from them
Ordered a couple of V Neck shirts, a regular Tee and a pair of jeans from Asos in an attempt to update my warddrobe.
Due to the total amount of my order, shipping was free.
My order was confirmed the same day and dispatched the next day. Actual delivery of my items was quite long as well, taking over 3 weeks to arrive.
Unfortunately, the Tee and jeans were unsuitable, so i arranged a courier to pick it up for a return & refund. There is a $5 charge to arrange a return pickup. The process was quite easy and the courier was quick to arrive. My refund was processed within 2 weeks.
I guess i was a little disappointed with the delivery time and the items purchased (but thats the risk of online buying where the item looks nicer than it actually is), but the refund process is very easy and quick.
Overall, i would still be happy to purchase from Asos again
Good selection of products with super fast delivery
Ordered a jacket with hood in preparation for the winter chill. As my order was over $40, i received free delivery.
My order was confirmed on the same day of purchase and an email was sent the next day stating that my item had been shipped. It only took 5 days for my item to arrive.
The jacket was thick and definitely warm, so can say im happy with my purchase, as well as the quick shipping times.
Am happy to recommend Asos and will continue to purchase from them.
Good prices, great shipping times and a hassle free returns process
Ordered some shoes and shirts to add to my wardrobe. Delivery was free with orders over $40.
My order was marked as shipped the next day and arrived 5 days after. 1 week in total, which is good in my books.
Unfortunately, the shirts did not suit me, so i arranged for a refund. I had to complete the necessary forms and pay for the courier to pick up the items from an address of my choice.
I was informed of the status of my return and the refund was processed quickly. I appreciated the simplicity and ease of the returns process and gave me confidence to continue to purchase from Asos, without as much fear of being stuck with items i regret buying.
Happy to continue to shop at Asos, and recommend them to others.
ASOS is a popular clothing store. I bought 3 items (2 swimwear and bag). They arrived around 2 weeks later with everything individually wrapped and in a sturdy cardboard box. All items looked like the picture on the site.
I recently bought a Closet midi skirt in navy from ASOS, and it is one of my absolute favourites. It fits fantastically and the cut is gorgeous!
I feel like I am biased towards ASOS because I bought ASOS Premier membership a while back, so shipping and returns are always free.
I think if I didn't have it, I would buy less from ASOS because returns are expensive - and it took me two goes to find the correct size in the skirt because I had to size up due to the brand running very, very small!
But my skirt is amazing! I wore it to dinner with the other half's family the other night, and I felt so elegant and pretty. Go Closet brand, and go ASOS for stocking Closet brand.
I bought a lovely pair of shoes that came in perfect condition, brand new exact to its description. Took about 8 business days to arrive in the grey asos bag.
Happy with the price and quality, would definitely use asos again since they stock so many brands and their site is so fun to browse.
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I received an order confirmation the same day, and my item was marked as posted the following day.
From past experience, deliveries from Asos normally arrive within under a week, but this time took 2 weeks to arrive. i contacted customer service to find out the whereabouts of my order as their tracking link in the email they had provided was not working.
All the could say was that it could be due to deliveries and asked me to wait a little longer.
Luckily (happily?) my order arrived a few days after.
Based on past experience and previous expectations, i was disappointed with the time taken for delivery and the fact that my tracking link did not work, but overall, 2 weeks is not unacceptable delivery time.
i was happy with my purchase as well, and so will still continue to buy from them