Discover the latest in women's fashion and men's clothing online. Shop from over 40,000 styles, including dresses, jeans, shoes and accessories from ASOS and over 800 brands. ASOS brings you the best fashion clothes online.
I love ASOS. It has a great range of accessories and clothing and customer service is generally good. However, I have found that their sizing can be quite varied. I purchased some leather trousers with only 1 size difference and neither fit. It was either too big or too small. Weird.
On this particular order I applied an express post code but for whatever reason it didn't register after payment was made. When I contacted customer service they said they couldn't change the delivery method even though I contacted them straight away after placing the order (they wouldn't have had a chance to pack the order yet). So on this circumstances I think some flexibility would've been nice.
With standard delivery it took about 2 weeks to arrive. Returning is simple enough but sometimes it's not worth it as the postage cost is on you.
Bought a skirt in my usual size and a large shopper hand bag.
I love that in your order confirmation it actually tells you quite accurately when to expect your parcel to be delivered. In this occasion within 10 days.
The skirt, ASOS branded, unfortunately was too small and I ended up having to give it to a friend. To return it would've cost half of what I had spent on the skirt. I wish they offered free returns.
I had been lusting over the ASOS Beach Short with trim for summer for a while (winter is just coming to an end where I live) and had no reason to buy them until I saw them on sale! I checked up on them every day to see if my size was still there and after a couple weeks I decided to just go for them! I do have a UniDays account however the discount is not valid on sale items (just thought I'd mention it). I ordered on a Wednesday and my order was at my doorstep by Tuesday morning, which makes 3 working days which was pretty impressive. My order fits true to my size and the quality is as expected for the price, considering ASOS brand is what I'd consider a chain store so the quality is great for something that was $20. Overall very impressed with the quality of my item and speed of delivery!
I love shopping at ASOS! It is definitely my go-to online store for clothes, bags and jewellery. I have shopped on ASOS a number of times and had really good experiences so far. Of course there have been times where I have returned item because it didn't fit etc but generally I'm quite satisfied with the items (especially price wise). I really like the black and white layout and it's quite easy to navigate. They have a lot of sale items as well which is also good. And what's not to like about free shipping?? :) (Sometimes shipping can take around 2-3 weeks, but I guess that's what happens when they come from the UK)
On this particular order I ordered an ASOS watch which I love and wear very often!
Only downside is that you have to pay the returns postage yourself. It used to be free returns when you had to return it to the UK but now that they have an Aussie presence they no longer have free returns :((
Having not shopping on ASOS for about 5 months (more and more great online competitors and trying to save some money), I was pulled back by its recent 25% code. I ordered a pair of much-needed Nike running shoes for the gym. It was the best price I could get for those shoes after using the 25% code. The shoes are not really what I expected. They are just not as "solid" in person as appeared in the pictures and the fit is a bit tight which kinda bothers me considering they are for running. But I just couldn't be bothered to send them back and pay for shipping. The shipping was a bit slow, the order took 10 working days to arrive.
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On this particular order I applied an express post code but for whatever reason it didn't register after payment was made. When I contacted customer service they said they couldn't change the delivery method even though I contacted them straight away after placing the order (they wouldn't have had a chance to pack the order yet). So on this circumstances I think some flexibility would've been nice.
With standard delivery it took about 2 weeks to arrive. Returning is simple enough but sometimes it's not worth it as the postage cost is on you.