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4.5 from 162 reviews
158 out of 162 reviewers would shop here again
About Us:
Discover the latest in women's fashion and men's clothing online. Shop from over 40,000 styles, including dresses, jeans, shoes and accessories from ASOS and over 800 brands. ASOS brings you the best fashion clothes online.

162 Reviews from our Community

Overall Review Summary
31
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2
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Individual Review Summary
Service:
4.5
Shipping:
4.5
Pricing:
4.5
Warranty:
4.3
Date Posted:
Ordered On: 16/05/2014
5
Overall Rating
Service:
N/A
Shipping:
Pricing:
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N/A
Preshes would shop at ASOS again.
Great range and great prices
Looking for a new dress for my pre wedding photos and found the perfect white dress, and with the wide range of sale items, I also added on a grey knit dress for winter. Can't wait for them to arrive - free express delivery too!

Date Posted:
Ordered On: 28/08/2013
5
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
Jacquelinee would shop at ASOS again.
Consistent in satisfying service!
This time around, I ordered a Tangle Teezer for a lot cheaper than you would find in Australian hair salons. It arrived swiftly and safely on the 3rd of September (4 business days).

Of course, I'm in love with the free shipping and wonderful service provided and I will continue browsing and purchasing from this pleasing site.

Highly recommended, you will not be disappointed!

Date Posted:
Ordered On: 2/02/2014
5
Overall Rating
Service:
Shipping:
Pricing:
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N/A
kayte would shop at ASOS again.
always great
I purchased a Casio Sheen Ladies watch from ASOS.

It was $100 cheaper than a retail store. It also came with the casio box with a cushion between the watch.

It was packaged well and arrived within two weeks of ordering. ASOS never lets me down.

Free shipping as always

Date Posted:
Ordered On: 18/03/2014
5
Overall Rating
Service:
Shipping:
Pricing:
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N/A
meilunyan would shop at ASOS again.
QUICK
I ordered a top that was needed urgently. I applied normal shipping and it came within the week!! Quality is great! I recommend to buy from there! Especially the ASOS label!

Date Posted:
Ordered On: 18/09/2013
2.8
Overall Rating
Service:
Shipping:
Pricing:
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ceeleaves would shop at ASOS again.
Always a mixed bag
With this order I ordered five items to get a big discount. One wrong item arrived, and one dress broke after only one wear.

I had to return them as well as one dress that was just the worst quality. SO, I lost my whole discount, which was a bit frustrating; it seems fairer to have lost the proportionate amount of that discount.

Although I shop frequently at ASOS, I'm finding lately that the quality is a bit bad, and I end up spending a LOT of money shipping clothes back. I'm not ready to give up yet... but I wish they had a better policy on discounts; it's so annoying to lose them when you HAVE to send items back due to faulty clothes or wrong orders.

You buy something because you know you will save money, then you end up not saving any!

I also find that some other sites offer great incentives like free return shipping, sometimes with minimum spend conditions.

I am giving ASOS only a 2 for shipping because bad quality items are sold too frequently, and this means that a person has to pay frequent return shipping costs!

Also, their customer service is so inconsistent. Sometimes they are great, often they seem snappy and annoying.

Date Posted:
Ordered On: 21/03/2013
4.7
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
Layla would shop at ASOS again.
Most Popular Online Store?
ASOS was the online shop that started my online shopping addiction. ASOS has super low prices, regular promo codes (Unidays has 10% off for students all the time!) for a wide range of brands and styles. However, the selling point for me was free world-wide shipping and local return! After my first two orders with ASOS, I had to tell almost everybody I know about this amazing online store! I know there are more and more international online shops offering shipping to Australia, but normally with high shipping cost, and even higher cost and complex procedures for return. It is great to have ASOS offer free shipping without minimum purchase and easy & affordable local return.

However the quality of products can very drastically. And I've also noticed the prices have gone up accordingly with its increasing popularity world-wide.

Date Posted:
Ordered On: 20/04/2014
5
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
shopreviewer would shop at ASOS again.
Reliable and trustworthy
I've bought a cardigan and two dresses from ASOS at separate times and in general it takes them about 2 weeks to deliver them. It is always well packaged. The size described is accurate and all items have fit me well. The fabric is generally good quality. One of the dresses was white and the fabric was a bit thin but in general I've found the description and pictures to be accurate and I would buy from them again. Delivery was free.