Discover the latest in women's fashion and men's clothing online. Shop from over 40,000 styles, including dresses, jeans, shoes and accessories from ASOS and over 800 brands. ASOS brings you the best fashion clothes online.
A loyal customer, I have ordered from ASOS since 2009. ASOS is CONSISTENT in its website design, quality of photographs (they even provide a video of the product on a model), payment, confirmation and shipping process (within 7 days).
This time around, I had a little make-up order as their make-up is cheaper on their than at Australian stores like Priceline.
I ordered a foundation in a glass bottle and it arrived in 5 business days/ Luckily it survived the post! The box was mangled and I didn't even have to open the box to get the foundation out - I'm glad it didn't fall out!
I had been lusting over the ASOS Beach Short with trim for summer for a while (winter is just coming to an end where I live) and had no reason to buy them until I saw them on sale! I checked up on them every day to see if my size was still there and after a couple weeks I decided to just go for them! I do have a UniDays account however the discount is not valid on sale items (just thought I'd mention it). I ordered on a Wednesday and my order was at my doorstep by Tuesday morning, which makes 3 working days which was pretty impressive. My order fits true to my size and the quality is as expected for the price, considering ASOS brand is what I'd consider a chain store so the quality is great for something that was $20. Overall very impressed with the quality of my item and speed of delivery!
I have purchased from the UK-based ASOS website numerous times, especially recently as I have noticed improvements they've made to better service the Australian market. In my experience, their customer service has been top-notch.
ASOS has competitive pricing on a huge range of fashion, you can shop in AUD, shipping to Australia is free, and fast, and they have recently made it even easier to return or exchange your purchases.
I had to return one of the items I purchased, a tartan bodycon skirt, because it did not fit properly (the downside to buying clothing online is that you don't get to try before you buy, and with so many brands represented, a size 8 isn't always an 8...) Also, the quality of the ASOS brand items can be hit-and-miss, so the hassle-free return is a huge tick in their favour.
ASOS now have the option of returning purchases to a warehouse in Sydney. I did have to pay for local postage (about $7) but my requested refund was processed promptly, and without fuss. This is the second time in a couple of years that I've had to return a purchase, and knowing that it's straight-forward and won't cost a huge amount despite the retailer being based overseas is just wonderful.
I've been having some trouble with browsing their new mobile site layout (on a Samsung Galaxy Note II) but it's definitely not going to put me off shopping with ASOS again and again.
I love shopping at ASOS! It is definitely my go-to online store for clothes, bags and jewellery. I have shopped on ASOS a number of times and had really good experiences so far. Of course there have been times where I have returned item because it didn't fit etc but generally I'm quite satisfied with the items (especially price wise). I really like the black and white layout and it's quite easy to navigate. They have a lot of sale items as well which is also good. And what's not to like about free shipping?? :) (Sometimes shipping can take around 2-3 weeks, but I guess that's what happens when they come from the UK)
On this particular order I ordered an ASOS watch which I love and wear very often!
Only downside is that you have to pay the returns postage yourself. It used to be free returns when you had to return it to the UK but now that they have an Aussie presence they no longer have free returns :((
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ASOS is CONSISTENT in its website design, quality of photographs (they even provide a video of the product on a model), payment, confirmation and shipping process (within 7 days).