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1 out of 2
reviewers would shop here again
Home, Garden & Improvements
2 Reviews from our Community
Overall Review Summary
Individual Review Summary
Ordered On: 18/12/2015
woowho would not shop at Robins Kitchen again.
ROBINS KITCHEN CONTEMPTIBLE AFTER SALES SERVICE
I Ordered Online Two Classic Small Roasting Pans With Racks
From Robins Kitchen 18/11/15, Order Was Not Posted Till The 23/11/2015
I Went To The Post Office To Pick Order Up On The 26/11/2015 Not There Found Out Order Was Given To Someone In Brisbane With Same Po Box Number
Robins Kitchen Put On Address Brisbane 4000 Instead Of Taigum 4018 This Is My Posting Address On My Robins And Paypay Accounts
I Rang Robins Kitchen They Fobbed Me Off Three Times Over Three Days Would Not Speak To Me So I Put In A Paypay Dispute To Get A Refund At This Stage I Have No Pans And No Refund So Feeling Like I Just Gave Over $200.00 Dollars To A Fraudulent Company
Robins Kitchen Sent Me This Email Below On The 8/12/2015 (Copy And Pasted From Email Sent To Me)
Hi (Personal Name Removed),
Just Confirming That I Arranged Your Refund Yesterday With The Accounts Department. I’Ve Checked Up On It Today And It Appears That Due To The Open Paypal Dispute They’Re Unable To Send The Refund Back Through, As Paypal Have Put A Freeze On The Funds. If You Can Please Close The Dispute And Let Me Know When Done Our Accounts Department Will Be Able To Process This For You.
(Personal Name Removed).
1300 136 936
I Rang Paypal And They Said This Is Not True All They Have To Do Is Press The Refund Button On My Dispute, Paypal Escalated The Dispute Which Would Make Them Pay, They Told Once You Close The Dispute As From The Above Email They Would Not Have To Give Me A Refund
I Am Sure Robins Kitchen Was Trying To Rip Me Off, Trying To Get Out Of Paying For What Was Their Mistake In The First Place Wrong Address.
I Rang Australia Post Also Putting In A Dispute Asking Why They Gave My Parcel
To Someone Else Who Signed For It In Their Name When It Had My Name On The Parcel.
Finally On The 15/12/2018 Australia Post Located My Parcel, Paypal Dispute Closed
In Regards To Robins Kitchen Not Returning My Calls Trying To Steal From Me, Lying To Me About Paypal, No Communication Rude Not Caring About Their Customers, Never Again Would I Buy From Robins Kitchen And Will Be Telling Everyone I Can About My Poor Experience With Robins Kitchen
You Should Think Twice About Buying From Robins Kitchen Also Known As House.Com.Au , Do Your Research Before Deciding To Buy From Robins Kitchen / House And See For Yourself They Also Do Not Like Honouring Gift Gards, Robins Kitchen Has A Checkered Pass Its On The Internet
Regards (Personal Name Removed)
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Ordered On: 23/04/2015
ceeleaves would shop at Robins Kitchen again.
Awesome products, quick shipping!
I'm getting ready to move out with my long term boyfriend, and this time we've done a lot of our pre-moving shopping online.
From Robin's Kitchen I bought a Maxwell Williams salt and pepper mill, some jars with bamboo stopper lids, and some Jamie Oliver tins with scoops.
This store has a great product range and free shipping over $90. That makes a big difference, so Robin's Kitchen is becoming a new favourite.
I really want a Breville Kettle, so I might buy that next... knowing shipping is free is a powerful inducement to buy online instead of spending hours instore trying to find the right products!
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