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4.5 from 162 reviews
158 out of 162 reviewers would shop here again
About Us:
Discover the latest in women's fashion and men's clothing online. Shop from over 40,000 styles, including dresses, jeans, shoes and accessories from ASOS and over 800 brands. ASOS brings you the best fashion clothes online.

162 Reviews from our Community

Overall Review Summary
31
8
2
4
Individual Review Summary
Service:
4.5
Shipping:
4.5
Pricing:
4.5
Warranty:
4.3
Date Posted:
Ordered On: 1/07/2013
3.5
Overall Rating
Service:
Shipping:
Pricing:
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missypoo would shop at ASOS again.
Hit and miss on sizing
I love ASOS. It has a great range of accessories and clothing and customer service is generally good. However, I have found that their sizing can be quite varied. I purchased some leather trousers with only 1 size difference and neither fit. It was either too big or too small. Weird.

On this particular order I applied an express post code but for whatever reason it didn't register after payment was made. When I contacted customer service they said they couldn't change the delivery method even though I contacted them straight away after placing the order (they wouldn't have had a chance to pack the order yet). So on this circumstances I think some flexibility would've been nice.

With standard delivery it took about 2 weeks to arrive. Returning is simple enough but sometimes it's not worth it as the postage cost is on you.

Date Posted:
Ordered On: 19/08/2013
4
Overall Rating
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Shipping:
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missypoo would shop at ASOS again.
Great value but inconsistent sizing.
Bought a skirt in my usual size and a large shopper hand bag.

I love that in your order confirmation it actually tells you quite accurately when to expect your parcel to be delivered. In this occasion within 10 days.

The skirt, ASOS branded, unfortunately was too small and I ended up having to give it to a friend. To return it would've cost half of what I had spent on the skirt. I wish they offered free returns.

Date Posted:
Ordered On: 20/11/2013
4.2
Overall Rating
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missypoo would shop at ASOS again.
Retail therapy!
When you just need some retail therapy, ASOS is your place!

Bought a top, earrings and necklace for under $40.

Delivery is quick (took about 5 business days). They offer discounted postal returns.

Date Posted:
Ordered On: 20/10/2013
5
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
WY2012 would shop at ASOS again.
Best website for clothes
I love ASOS for its variety of items. You will not find the same items in shops here in Australia. There are pricey items as well as not so pricey items so there is a wide range for everyone's budget. I purchased 2 dresses, one for me and one for a friend's Xmas present. They both fitted perfectly. Shipping was and is always free. There is an option to return items at your own expense to their Sydney head quarters for a refund but I didn't have to this time. Just good to know we can buy risk free.

Date Posted:
Ordered On: 10/07/2014
4.7
Overall Rating
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Shipping:
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N/A
reptile would shop at ASOS again.
Good quality items with great shipping times.
It had been several months since i had purchased items from ASOS.

Felt that it was time to try a different size this time, as my previous purchase was too small, but the quality was good.

So, i decided to buy 2 shirts and a scarf. Shipping was free for purchases over $30.

My item was marked as shipped the same day of purchase, with a link provided for tracking. My items arrived 6 days later, so less than a week from date of purchase to arrival. Can say i'm happy that

The slightly larger sizes were perhaps too big, but smaller was slighty too small. Sadly, there was no in between. But im happy with the quality and would have no problems recommending or purchasing from ASOS again.

Date Posted:
Ordered On: 23/05/2014
5
Overall Rating
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yellowb would shop at ASOS again.
Speedy delivery
Bought a a few items on ASOS and had it shipped via regular shipping.
It was expected to come in a week and it came in about 3 working days!
AMAZING speed and time of delivery. Very impressed

I bought
ASOS 3/4 Sleeve T-Shirt With V Neck And Contrast Raglan Sleeves - White/grey marl / XS
$14.67

New Look Skinny Fit Chinos - Navy / 30in Reg
$29.39

ASOS Quilted Jacket - Black / M
$39.13

ASOS Fingerless Gloves - Black / No Size
$5.87

ASOS Cable Jumper - Mink / XS
$20.54

Brave Soul Dinosaur Jumper - Red / S
$25.43

Glen Lossie Lambswool Scarf - Black / No Size
$19.56

The total was over 150$, but they had an offer "spend 150 and get 30$ off" so i ended up paying only 120$
very good value for money!

Date Posted:
Ordered On: 8/06/2014
3.5
Overall Rating
Service:
N/A
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Pricing:
Warranty:
N/A
Layla would shop at ASOS again.
Good price and product, Slow shipping
Having not shopping on ASOS for about 5 months (more and more great online competitors and trying to save some money), I was pulled back by its recent 25% code. I ordered a pair of much-needed Nike running shoes for the gym. It was the best price I could get for those shoes after using the 25% code. The shoes are not really what I expected. They are just not as "solid" in person as appeared in the pictures and the fit is a bit tight which kinda bothers me considering they are for running. But I just couldn't be bothered to send them back and pay for shipping. The shipping was a bit slow, the order took 10 working days to arrive.