element14 Australia is a world-leading marketer and distributor of electronic and maintenance, repair and operations (MRO) products. We offer our customers a multi-channel choice for over 250,000 stocked products, providing a comprehensive range of value-added services and tailored solutions to support your business needs.
I ordered a Rasberry Pi and clear case from here. Both were out of stock at the time of ordering (which I knew before I made the order), and I wasn't given a clear date when they'd be available, but told "as soon as possible".
They shipped both parts separately, as soon as they arrived, so I didn't have to wait for my whole order to be ready. Shipping took one day to Sydney. They arrived very well packaged. I wasn't charged until the items were shipped.
Pricing was standard. Not overpriced, but definitely didn't shock me with any fantastic deals.
Very happy with the efficiency and communication. I'm confident that they got the products to me as soon as possible, and passed on as much information as they had. Would definitely purchase from here in the future.
Had to buy my raspberry pi (B Model) through them as they were one of the few local suppliers. Shipping is ~ $12 if you're below the free shipping threshold so it's worth getting something small to push yourself over it.
Goods were delivered via Toll Overnight shipping (a nice surprise) and they work great.
I ordered two raspberry pi computers for Christmas presents through element 14 as they seem to have the best price.
Two days after ordering I was sent an email saying that some of the items I had ordered were out of stock and may not be available with the expected shipping date of 24/12/12. In a panic I rang the customer service phone number - they were very lovely, and checked when their next shipment was expected (just a few days time) so could give me a better idea of arrival times. In the end it came a week later, so although longer than I had hoped still received within the two weeks from the order date.
I was keen to get my hands on a Raspberry Pi and after some research I found that Element14 was the best place in Australia to get one. I grabbed one with the case which worked out cheaper than one without the case (with the case the shipping became free).
I was very pleased with the customer service as I did not have the money in my card so it was declined, I got an email from a representative (not a robot) letting me know, I was able to directly reply to that email to sort the payment out. Once the payment went through it was here in a day or to.
Extremely well packaged in bubble wrap, a box and in an ePost bag. I was highly pleased.
The Pi powers up and I am about to have a bit of fun with it :)
The only thing was that Element14 still makes us suffer with Australian Pricing, that meaning that it was more expensive than what people in the US would get, and if I didn't spend enough to get free shipping the shipping would be quite expensive.
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They shipped both parts separately, as soon as they arrived, so I didn't have to wait for my whole order to be ready. Shipping took one day to Sydney. They arrived very well packaged. I wasn't charged until the items were shipped.
Pricing was standard. Not overpriced, but definitely didn't shock me with any fantastic deals.
Very happy with the efficiency and communication. I'm confident that they got the products to me as soon as possible, and passed on as much information as they had. Would definitely purchase from here in the future.