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Book Depository Reviews

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4.6 from 97 reviews
95 out of 97 reviewers would shop here again
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The Book Depository offers 6 million books with free shipping worldwide. No registration required to order.

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Book Depository
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Book Depository

97 Reviews from our Community

Overall Review Summary
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Individual Review Summary
Service:
4.7
Shipping:
4.5
Pricing:
4.8
Warranty:
4.2
Date Posted:
Ordered On: 28/09/2013
5
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missypoo would shop at Book Depository again.
Awesome pre-order specials
Book depository offers pre-order of books and it is always at a discounted price.

Also, every now and again if you have not ordered from them for a few months they give you a 10% off code to entice you back. This always works for me! I always have my eye on one book or another and just have to wait for the 10% code to get even more of a discount!

The pre-order takes several months, as is the nature of pre-ordering anything that has not be published/made yet. It just adds to the excitement when you receive an email out of the blue that something is coming your way.

Date Posted:
Ordered On: 17/07/2014
5
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delusion would shop at Book Depository again.
Starstruck Lauren Conrad
I bought a few of Lauren Conrad's books and was missing the starstruck novel in between.

I was searching online via google to see where I can get this book from thats available for a reasonable price instead of purchasing on ebay for like 25AUD.

Google lead me to book depository for a paperless copy for $11.78 AUD including delievery.

I thought that this was a really good price !

Of course i bought the book and paid via paypal.

The website was made easy for me to use and friendly.

I placed an order and received the item within the next business day, as described, brand new book for a really good price. I was a very happy customer and have signed up an account to keep an eye on other good deals.

Date Posted:
Ordered On: 29/07/2014
5
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BrookeB would shop at Book Depository again.
Great Buying Experience
I placed an order with Book Depository after receiving an e-mail with a 5% off discount code. I was very happy to use the code to buy a few items that I had saved in my wishlist.

Buying from Book Depository is always a delight. These books all arrived together, which was unusual for them. They were all really well packed and the order arrived quickly. It is difficult to look past Book Depository when buying books.

I would highly recommend Book Depository to others.

Date Posted:
Ordered On: 7/08/2014
5
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BrookeB would shop at Book Depository again.
Easy Purchase
I placed this order with Book Depository after using Booko.com.au to find the cheapest price for some children's books. Book Depository had the best prices for the series that I was looking for and they had all 10 of the books in stock.

The books all arrived in separate packages, which was fine, although I could do without the wine advertising in each package. The books were well packed and all arrived quickly and in perfect condition.

A delightful purchasing experience from Book Depository as always.

Date Posted:
Ordered On: 1/07/2014
4
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NewPlaceLotsOfBuyin would shop at Book Depository again.
Mostly nil problems but.....
Recently had a book not arrive in my delivery ordered and my mini Godzilla figurine didn't work, so they said they will replace the Godzilla figurine but i get a email later saying they ran out and will refund me which i will still have to check up on.

The missing book, they said to wait and it didn't come so they sent me another copy free of charge!!

They really do have cheap prices and with no delivery fee its probably the best online book store i know

Date Posted:
Ordered On: 11/07/2014
5
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OrangeIsTheNewBlack would shop at Book Depository again.
Incredibly affordable books
Bought a few books which I found here to be far cheaper than in any physical stores. Order arrived in 5 business days and there really is nothing else to say.

Date Posted:
Ordered On: 11/09/2014
1.5
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Emilyhoneybroo would not shop at Book Depository again.
Horrible customer service
i purchased a rather large quantity of books on the 11th September 2014, they were shipped out on the 16th September to the WRONG address.

i had typed in my correct new address, having 3 people with me at the time check since it was a new address and i wanted to be sure. on the 12 September i had to message them about a change of email address and requested the confirmation email be sent to me, i got no reply.

A month goes by and no books so i contact them to hear that they have been shipped to an old address of mine nearly an entire state away.

Ive been told to wait 5-10 weeks to even hear if the books do get returned and if they aren't bad luck.

i find this extremely unfair and was conversing with a Veronica from the book depository site about this when she wouldnt listen to my emails and has now been ignoring them.

I have contacted the post office in the area, the new renters of the home they sent the books too and have been told they never received any such books.
i have been ripped off a large amount of money by them, after being a loyal customer for over 4 years and spending thousands with them yet they will not correct something they did wrong.

i find them unprofessional when it comes to handling these situations and will be taking further action against them if they continue to ignore my emails
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