Jaimzie would not shop at Chemist Warehouse again.
ITEMS STILL NOT HERE
Ive used chemist warehouse online several times and although the prices are good i find myself constantly waiting for orders. I have a chronic illness and order a lot of vitamins and general medicines and ive had a few quick orders but ive found more than 80% of my orders have taken over a week!! great when you have run out of medicines and have to suffer til you get them... Good prices but if you order several items it seems to take forever to arrive meanwhile you have had to outlay extra money by going to a real chemist and buying what you need. Worth it if you can wait, not so much if you need your items within 4 days which to me seems reasonable but im at 5 days and still waiting. I can get personalized dog tags from ebay quicker than my medicines.
ljgerber would not shop at Chemist Warehouse again.
Appalling
Don't waste your time and money. They say they'll dispatch in one business day but they hadn't dispatched the order after a whole week. No communication and no explanation for delay even when I called to enquire. They ignored my email enquiry. I gave up waiting and cancelled the order after a week. What a joke.
Had three $20 vouchers and collected $67 worth of goods. At checkout I handed over all three vouchers together. It took three separate staff members using a 'how to' manual to figure out how to process the sale, and only after several minutes and many attempts by the register staff to figure it out (they only processed one voucher), was I told that I couldn't use more than one at a time. There was no mention of this at the start, and it was not mentioned anywhere on the terms and conditions listed on the voucher itself. When I asked to be shown where this was mentioned, they simply said "it must be online". (I checked this when I got home, and it is not mentioned anywhere at all).
By this time there was quite a long line of customers looking increasingly irritated at the time it was taking to get through the checkout queue, and I had a hungry baby in a pram with me, so I didn't feel I could argue at this point.
I later emailed the company - I had to do this twice before anyone replied - and was essentially told that it was somehow my fault for not mentioning that I wanted to use all three vouchers for the sale (??). They admitted the staff were in fact wrong, and I SHOULD have been able to use all three vouchers in a single transaction, but then simply said that my inconvenience was regrettable and no attempt at rectifying the situation was made.
Very unhappy and am left feeling very ripped off. $40 down the drain. Will never go there
Surely it's not $40 down the drain - did you not get the goods in the end?
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