I recently placed a purchase for some scrabble letter mugs. I needed to speak to customer service about the purchase, however I tried calling their customer service number, which directs you to an third party answering service. I left multiple messages and did not get my call returned. I also tried emailing several times, but it took 5 days before someone replied to my email.
Although the price of the item was cheapest that I could find online, the customer service experience was so poor I ended up cancelling my order. Which also took time as I couldnt get in touch with a person in customer service.
I wouldn't recommend this site unless the item is cheap enough for you to forgo the customer service (ie: being able to speak to a person that acutally works for at Dstore.com not just an answering service and delays in getting this item delivered.
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I also tried emailing several times, but it took 5 days before someone replied to my email.
Although the price of the item was cheapest that I could find online, the customer service experience was so poor I ended up cancelling my order. Which also took time as I couldnt get in touch with a person in customer service.
I wouldn't recommend this site unless the item is cheap enough for you to forgo the customer service (ie: being able to speak to a person that acutally works for at Dstore.com not just an answering service and delays in getting this item delivered.