I recently placed a purchase for some scrabble letter mugs. I needed to speak to customer service about the purchase, however I tried calling their customer service number, which directs you to an third party answering service. I left multiple messages and did not get my call returned. I also tried emailing several times, but it took 5 days before someone replied to my email.
Although the price of the item was cheapest that I could find online, the customer service experience was so poor I ended up cancelling my order. Which also took time as I couldnt get in touch with a person in customer service.
I wouldn't recommend this site unless the item is cheap enough for you to forgo the customer service (ie: being able to speak to a person that acutally works for at Dstore.com not just an answering service and delays in getting this item delivered.
"I purchased a product, weight scales, for 630 dollars. My card details were taken, and the order apparently processed, even getting the "..." Read More
"Was informed there would be a delay sending the order,so that was OK. Problem started when I returned part of the order.They said they had..." Read More
"I have become a Woolworths home delivery convert. I order from Woolies online most weeks and have our groceries (with the exception of fru..." Read More
"After searching all the obvious major retailers I came across The Gamesmen, and their advice and customer serivce lead me to shop with the..." Read More
I also tried emailing several times, but it took 5 days before someone replied to my email.
Although the price of the item was cheapest that I could find online, the customer service experience was so poor I ended up cancelling my order. Which also took time as I couldnt get in touch with a person in customer service.
I wouldn't recommend this site unless the item is cheap enough for you to forgo the customer service (ie: being able to speak to a person that acutally works for at Dstore.com not just an answering service and delays in getting this item delivered.