Ever since Forever New had released an online shopping website, I have always logged on to check what new weekly releases they have uploaded. I am a big fan of Forever New and used to shop instore.
Recently though, Forever New have begun to offer free shipping for all of their orders in Australia and so hence I decided to give their online shop a go. I found a cheap notebook (a soft pink rubber cover notebook with hearts all over it) that was on sale and ordered that. I received an sms notification when the parcel was sent out and received the item within three business days. I was very impressed. A few weeks later, when Forever New announced a 20% sale on all of their online stock, I jumped at that opportunity and bought a dress (It was a tropical green dress which was sooooo pretty). Dress was received promptly in the mail and it was wrapped in nice pretty crepe paper.
I trust Forever New's online shopping website. I like it how they have tracking on all of their packages so that you know that your package is safe. I wholeheartedly recommend shopping online with Forever New whenever you cannot go into their stores physically or whenever you want to take advantage of their online sales and promotions.
Brought 20 ip 4s case. The order arrived after a week, and packed nicely bubble wrap and box.
Some of the items in my order is out of stock at their warehouse. However, they always notify to me, and give a refund immediately. The dispatch time is a bit slower than other service, but generally is ok.
I needed to purchase an item from the store itself but wasn't able to make the trip so I decided to take the option of shopping on their online store.
Their site is nicely organised and it shows clearly of all items.
The item I had purchased was relatively cheap and it was on sale so therefore it was great to see that it had more to offer.
The shipping was great. Free shipping on all purchases without minimum spend. This is a big advantage for me. They use standard shipping on all orders.
Exchange and refund can be made online or in store.
Forever New is quite a nicely decorated store offline, it's online store is also quite polished and easy to browse.
I love a store which offers free shipping, in fact I will only shop at ones that do offer it. My order took around one week (7 business days) to arrive which is a little slower than expected but this was during the busy Christmas rush so it wasn't too bad. It was dispatched from Forever New about one day after the order.
It came wrapped nicely wrapped in adorable tissue paper and I happily wore the dress, quality was very nice. Also, I haven't bought anything full-priced at Forever New as I think their prices are a bit steep. Especially as their clothes aren't my style (their clothes = pretty, trendy and classic combined and I'm more suburban). Sale prices are much more reasonable.
Overall, ordering off Forever New was an enjoyable experience.
I ordered a couple of pairs of heels during their 20% storewide sale and they arrived in 3 business days. One of the shoes were missing extra heel tips so I Facebooked them and they sent out heel tip replacements via express postage - very happy with their service.
Their prices are quite high so I like to wait for a sale before spending there. The store site is very easy to navigate and is neat, I'd recommend them!
Window Pane Capri Fleck Scarf and key to my heart necklace
I purchcased a pair of lilliana window pane capri size 6 in store. The sales assistant advised that there are many size 4 online available for purchased.
I purchased the size 6 instore and then realised that maybe the size 6 was a bit too big on me.
I went online to purchase the size 4 along with a fleck scarf and key to my heart necklace for free delivery orders over $50.
I received the items two days after and the size 4 was perfect. I was happy and went back into the store to do a refund for the size 6 i bought, I got a credit note instead of a refund.
Lillian qinsoq pane size 4 $44.95 sale 35.96 leigh boucle fleck scarf sky breeze $16.95 sale $13.56 key to my heart necklace gold $4.95 sale $3.96
Total $53.48
The website was user friendly, the amount i paid was a bargain as these items were all on sale with free shipping.
Wrapping of items are execellent, with tissue paper.
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However the security tag was still left on the garment, so I will have to go into a store and get it removed which is a bit inconvenient.
Not sure whether or not I will shop online with them again.