Ordered an evening dress which was not what I wanted, and asked to exchange, they told me no as it was custom made, admittedly I did order the wrong colour by mistake I brought a std size 12 and they asked for my height, nothing custom make about that. The dress would have fitted someone that was 180cm not 152cm . Nothing to state on the website that when ordering a dress that there is no warranty. I buy most of my clothes on line as I am a busy person and have never had this treatment. I certainly wont be buying from Queenie Australia and will be pursuing receiving my money back
