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4.1 from 56 reviews
48 out of 56 reviewers would shop here again
About Us:
JB Hi-Fi - Australia?s biggest range. Buy Plasma, LED and LCD TV's, Computers, Laptops, iPods, iPads, iPhones, MP3 Players, Mobile Phones, Home Theatre, Music, Movies, Musical Instruments, Games & Game Consoles.

56 Reviews from our Community

Overall Review Summary
16
5
3
3
Individual Review Summary
Service:
3.9
Shipping:
3.9
Pricing:
4.4
Warranty:
4
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Date Posted:
Ordered On: 13/04/2014
5
Overall Rating
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erikaowens would shop at JB Hi-Fi again.
Exceptional service and shipping
I ordered 3 TV seasons on DVD through JB HIFI online and the prices were so good! Shipping cost me a total of $3 and they arrived in my letterbox within a week. I was very happy with the cost of the items and shipping and the tv shows are great. Will definitely go back to their online store.

Date Posted:
Ordered On: 14/11/2015
5
Overall Rating
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N/A
BrookeB would shop at JB Hi-Fi again.
Very Happy
I placed an order for 3 CDs during a CD sale from JB Hifi. They didn't have a great range of CDs on sale, but I didn't find it too difficult to find a few things that took my fancy when they were so inexpensive.

Shipping was also very inexpensive and incredibly fast, with the CDs only taking a few days to arrive. They were very well packed and all arrived in good condition.

I would be very happy to buy from JB Hifi online again, in fact, it was much easier buying the CDs this way than it would have been going in to my local store.

Date Posted:
Ordered On: 18/04/2012
4.8
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terryucky would shop at JB Hi-Fi again.
CD
I pre ordered a Temper Trap CD from these guys and they gave me a free 7inch vinyl, which I quite liked. Delivery was fast (one day shipped) and reliable. JB is always great

Date Posted:
Ordered On: 25/03/2012
4.8
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RP90 would shop at JB Hi-Fi again.
JB Hi Fi Online Direct Import
Bought a digital SLR camera (Canon 1100D) and a Lens. JB were really good, they specify what it is you're getting, and are good communicators. I sent their customer service people a query about the time frame as it was unclear at the time and they were really quick with their reply and explained it all. They use FedEx and the product arrived with manual and all instructions in perfect condition.

Date Posted:
Ordered On: 7/11/2014
4.7
Overall Rating
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N/A
dylo would shop at JB Hi-Fi again.
Best range
JB can always be counted on to have the CD I want when it is not in stock anywhere else. I ordered a CD at a great price , they have recently updated their website which I found much easier to navigate. I received the item 9 days after ordering. Definitely worth a visit.

Date Posted:
Ordered On: 12/01/2012
4.7
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N/A
Merlict would shop at JB Hi-Fi again.
Great prices
Very cheap for Australian stock (Aussie packaging, ratings etc). Free shipping is good, order was split into multiple packages which is a nice bonus to get everything asap. Would use again

Date Posted:
Ordered On: 4/12/2013
4.7
Overall Rating
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N/A
shopreviewer would shop at JB Hi-Fi again.
Better than shopping instore!
I've ordered DVDs/Blu-rays multiple times and also a Kobo Ereader as presents for friends and for myself and mostly good.

The delivery fee was only $0.99.

One DVD arrived in Melbourne the day after I ordered it. Most of the other items ordered arrived within 1 week, the longest took 1.5 weeks.
The 'Click and Collect' function is good too. Many times I've been instore and couldn't find the item I wanted. I've found it's easier to buy online and choose 'Click and Collect' function and just rock up instore with the paperwork to collect the item. The one hiccup was that for some reason the Name on their pick-up slip was the name of a friend who lives interstate and who I ordered some Dvds. I know that I typed my name when giving details etc but somehow their computer system only registered my friend's name. So my pick-up slip had my name on it but the store pick-up slip had my friend's name on it and they took a long time trying to find the item.

Other than this hiccup, I think they have a good system.