I have found replies to any contact I have sent very slow. For the first time, I have sent an item back & 8 days after them receiving it (as per the tracking receipt), I am still waiting for a credit.
I am purchasing in New Zealand & as they have no drop-off here it makes it too expensive by way of postage if you have to return an item. For that reason I would not recommend them for NZ customers.
"Purchased movie vouchers which were meant to be posted to my address. I never received them. Escalated to online support, no reply. Called..." Read More
"I have become a Woolworths home delivery convert. I order from Woolies online most weeks and have our groceries (with the exception of fru..." Read More
"I only recently discovered Luxola, and I was hesitant to order from them because I hadn't heard much about their customer service. I went..." Read More
"I recently purchased a soft cover photo book from bigw and the online system makes it very easy to upload photos and organise photos.
It'..." Read More
"I used to be a regular customer of Craft Online a while ago, and I always received excellent service. I recently placed another order wit..." Read More
I am purchasing in New Zealand & as they have no drop-off here it makes it too expensive by way of postage if you have to return an item. For that reason I would not recommend them for NZ customers.