I have found replies to any contact I have sent very slow. For the first time, I have sent an item back & 8 days after them receiving it (as per the tracking receipt), I am still waiting for a credit.
I am purchasing in New Zealand & as they have no drop-off here it makes it too expensive by way of postage if you have to return an item. For that reason I would not recommend them for NZ customers.
"My partner and I are loyal customers of this store! Great deals, great set of guys and customer service is always guaranteed with a smile!..." Read More
"Brought a pair of Lipstik heels that was originally $89.95 for only $34.90! And that was before StyleTrend limited free shipping on full p..." Read More
"I used to be a regular customer of Craft Online a while ago, and I always received excellent service. I recently placed another order wit..." Read More
"I recently purchased a soft cover photo book from bigw and the online system makes it very easy to upload photos and organise photos.
It'..." Read More
"I only recently discovered Luxola, and I was hesitant to order from them because I hadn't heard much about their customer service. I went..." Read More
I am purchasing in New Zealand & as they have no drop-off here it makes it too expensive by way of postage if you have to return an item. For that reason I would not recommend them for NZ customers.