Online smartphone store selling the best new, unlocked mobile phones in Australia. Review, compare and buy online. Fast delivery, full Australian warranty and support.
No recommend , awful service, never use them again
A complete and utter waste of time. Waited 3 weeks for the item that was "In Stock, Fast Delivery". Telephone support were useless. No explanations given for the reason for the delays, only emails stating, "estimated time of arrival is end of next week". Ask why it takes so long to deliver a stocked item and you get told they are not able to contact their warehouse.
i got a tracking number and they told me to track my package 48 hours later. After 8 days, still can't track my item. What a fake tracking number? I call the courier company and they said it is a confirmation number, ((data only )) not a parcel they had no item to delivery, and they keep telling lies that my item is at warehouse and to be picked up by courier delivery (pretending like not their faults).? In stock item takes more than a month to be shipped? Don't fool your customers. Tell the truth if you guys run out of stock. Please avoid all this problems and avoid this company, get away from this supplier, NO RECOMMEND
Still waiting, help desk/support waste of time - nearly two weeks for someone to pull the item off the warehouse shelf and send it - I'd accept a delay in the delivery but not fulfilment. No where on their web site do they define "in stock fast delivery" as obviously Mobicity's definition is different from most people - I cannot recommend purchasing from this site. As for the pricing - others are cheaper but went with them as I mistakenly thought they were a reputable company
Same but never got mine after 5 weeks before I decided to cancel the order due to frustration of their service.
Bought samsung galaxy note cover and have waited over 5 weeks for it. Numerous exchanges have been made with vague excuses such as "technical issues" and "system errors". The item is actually been in back order the entire time I found out today and the website hasn't been changed at all to notify future customers that their product isn't actually available. Buy the product elsewhere.
I purchased a phone that was clearly advertised as 'in stock' and delivered within 5-7 days.
I made sure to confirm with sales rep as the availability of item before purchase, she told me clearly it "it is available".
Not true!
My order has been in 'fulfillment a' for the last 4 days? in other words 'still processing'??? this was after my order being verified, confirmed and with their warehouse guys.
To put in other words, they didn't have the stock.
So why advertise that it is available then? and confirm availability? when you don't have it?
My purchase was to be used as a gift for my partner, but obviously thats not going to happen? and i will now have to quickly run out and find an alternative shop front and pay another $500 on top.
ALL THIS BECAUSE OF ONE STUPID MISLEADING STATEMENT - THAT YOUR ITEMS WAS 'IN STOCK' AND 'AVAILABLE'
Regretful and troubled purchase, stock levels are misleading, they just want to secure the sale and worry about it later.
Stay Away, read below, I'm not the only one who've experienced this.
First time purchasing through mobicity for a phone for myself and one for my misus. I was to believe that all phones were 100% Australian stock as i read somewhere on the site. The only reason i went on this site was because of this, i didnt want a cheap knock off to look like the real thing. I paid alot of money for this, i mean If i wanted one from China i would have gone to another site where it would have been cheaper and because i understood the warehouse was local in Brisbane so i would assume it would be faster in delivery.
I now found out i have to verify the purchase which is another story, by 1. a utility bill 2. hand written order number and 3. a copy of my drivers licence These to me are alarms for a scam.
I have not agreed to this and i have asked for a full refund, now i have to wait 24-48 hours for my money. Not only that i cant make my order until i get it back. I have said i will write this and post it. I am so angry. I still feel like taking this further and considering doing so.
Ordered an in stock mobile phone 4 Sept to find out 10 days later phone was never in stock - they blamed a fault with their website. Fraudulently taking my payment of over $400. Many phone calls & emails later with promises of phone arriving at warehouse any day...26 days later we ask for a refund only to receive email after email from them offering inferior phones in place of phone we ordered or refund. Totally ripped off. Still waiting in my refund. Beware!!
Please note: i live and ordered this mobile which i have never received in UK not Australia
please i am warning you from this SO RUBBISH company (MOBICITY UK)
i ordered from them lumia 640XL on 12/8/2015,and paid extra for delivery. 2-5 working days.after waiting 7 working days not received anything.
finally,i wrote to customer 3 times,and cancelled the order.
i got reply from them and said i will get my money back asap.
Guess what?
till today 01/10/2015 still have not received any money
i had to call my credit card company and explained to them,and sent them a copies of the emails i sent to (mobicity)
i created with my Bank a (Dispute)application,to get my money back from this rubbish (mobicity).
i had a look to my bank account this morning 1/10/2015,not have not received any money from those people(i do not want to write bad words,but they deserve it)
please do not waste your money and wait for the item you will never receive
i would give them (-minus 5 star) if i can.
you have been warned,do not make the same mistake i had done
"I needed to stock up on treats for my cat, at this time it was the cheapest available for her particular needs. The website is quite basic..." Read More
"Forge World miniatures and add-on kits are premium models to use in Warhammer and Warhammer 40,000 universe games. The quality and detail ..." Read More
"I placed an urgent order for X500 A5 colour double sided flyer to print via the online website as I was advised by the staff member at the..." Read More
"Eureka miniatures is a a great place to buy a huge array of wargamer miniatures. They have an incredibly large selection covering most gam..." Read More
i got a tracking number and they told me to track my package 48 hours later. After 8 days, still can't track my item. What a fake tracking number? I call the courier company and they said it is a confirmation number, ((data only )) not a parcel they had no item to delivery, and they keep telling lies that my item is at warehouse and to be picked up by courier delivery (pretending like not their faults).? In stock item takes more than a month to be shipped? Don't fool your customers. Tell the truth if you guys run out of stock. Please avoid all this problems and avoid this company, get away from this supplier, NO RECOMMEND