Ordered an Apple iPhone 6S with free delivery. pricing was the standard RRP
My order was marked as shipped 2 weeks later, with an invoice being emailed to me on the same day.
tracking was provided with the order, although actually tracking proved difficult as the item was delivered 4 hours after the stated delivery time. i guess it would be easier to deliver it to a location where you will be for the whole day to ensure you are there to receive the package
if you are happy to pay full retail price, but have your item delivered, then i have no issues to recommend buying from their store
JacobLukeWood would shop at Apple Australia again.
Snow Leopard DVD
Went into JB HiFi to get the Snow Leopard DVD to upgrade mum's iMac from Leopard to Snow Leopard, turns out they don't sell it anymore! Apple Store Online here I come, I was happy to find out my $21 purchase came with free shipping (I think it is storewide?) anyway, the checkout was easy and user friendly. Highly recommend the Apple Online Store, item arrived today (Wednesday) from Sydney in an eParcel bag (non-padded) so the box was a bit dinted, the items were fine though but the bag was strangely oversized for what was in it!! Prompt emails too.
When my old rugged Alienware laptop broke last year, I decided to make the jump and switch to mac for the first time: the latest MacBook Air. The apple store is especially friendly in navigating through the student discounts as it displays an entirely new website and the savings are fairly generous. Compared to mac products sold at retail outlets, the prices were competitive, however, whether you are truly getting your moneys worth is a different question. The service upon buying was top notch and I was able to check the status of my order as it progressed. The turn around was a bit slower than I would of hoped, however, once the order had been despatched it arrived extremely quickly. The included warranty, albeit short, is comprehensive and generous. Overall, I'm still happy with my mac and am writing this review on it!
My recently purchased iphone developed a problem, requiring repairs under warranty. Having seen my daughter having to wait several months for a replacement phone on hers not long ago at a local store, I REALLY didn't want to go through them with mine, so after a bit of hunting around, found that I could mail it direct to Apple, at no cost to me for postage.
They say that your phone (or any other Apple device) will be returned to you within 7 working days of them receiving it. The slowest part of the whole transaction was getting Aust Post to actually deliver it to them in the first place (this took them over a week.) As soon as Apple received it though I was notified, and had a replacement phone delivered to me less than a week later.
I would highly recommend this service to anyone who does not have access to an Apple store. The 'Authorised Agents' seem to be a bit hit and miss.
On first appearance, Apple's online store might seem a little staid compared with the hectic nature of its competitors.
But what really counts here is the company stepping out of the way of the consumer, not screaming "buy me, buy me" but rather displaying its wares with a simple sophistication which is no doubt deliberate and considered.
Here the products sell themselves. The ordering process if clean and easy, as is the return process if required. Apple partners with big national logistic firms to deliver on time. Overall the gold standard for online computer sales and tablets too of course and phones and who knows what in the future.
TashKinderfield would shop at Apple Australia again.
Pre Ordered iPhone 5 received on release day without waiting in line!
Great site, easy to navigate around, pre-ordered my iPhone 5 with ease. Received it in the mail on its Aus release date. Apple sent me a text with delivery confirmation.
Very professional, fast and efficient service. Apple pricing is pretty standard across all retailers in Aus, so i dont mind paying the RRP
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Of course prices are the same for apple products anywhere you buy from.
Shipping arrived within 5 days, which is what the website quoted, so all good.